โฮมวูดสวีทส์ บายฮิลตัน สนามบินกรีนส์โบโร

Check-in was a nightmare. As the only guest arriving at 9:45pm, I waited 45 minutes while the clerk aggressively argued with hotels.com on the phone to find my reservation. Hotels.com graciously sent a faxed confirmation but the clerk was both unable and unwilling (as she later told me) to make it match in her system. After loudly proclaiming to me that I should "never use 3rd party booking" while asking for assistance from Hotels.com over the phone to help her straighten out her hotel reservation system. I was very frustrated at her lack of hospitality and professionalism. Inside the lobby, two guests were playing loud music and having drinks from their cooler. After about 1/2 hour, I did ask her to have them turn the music down and she did signal them to do so. The clerk continued "working" with Hotels.com on my behalf on the phone but I was exhausted at this point, my party of 6 was tired and really wanted to relax, so I asked the clerk if she could just check me in and deal with this in the morning. She responded by asking Hotels.com to cancel my reservation and refund my money. Then she booked my original room (a 2 bedroom king suite) in her system which took about 3 minutes. I received keys to my suite at 10:30pm @ the same price as I had booked on Hotels.com. Was that really so hard to figure out in the previous 42 minutes I'd been standing there? Shower curtains were moldy, room was loud and cleaning was lacking with some trash left in corners of the floor.

The stay was business but my spouse was with me. The staff and amenities were amazing. During the social and breakfast we were Amazed at how helpful and kind the entire staff was

Nice facility, but the fitness center was way below acceptable for a Hilton property. Staff was very pleasant.

Great place to stay while visiting family. Clean and comfortable hotel. Rooms were spacious with modern up to date furnishings. Could have used a few more luggage carts. Windows open slightly so you can get some fresh air.

It was great but the kitchen was missing a can opener and the silverware needed to be replaced other than that it was great.

This place was really nice. Love everything about it. Will stay again!

The staff was very helpful and friendly. Only complaint was the variety of food choices for complimentary breakfast and dinner. Other than that, I would book with them again. Staff even fixed any needed issues right away as well.

My stay was great. The size of the 2 bedroom suite was wonderful. I really liked the 2 bathrooms. Breakfast was ok.

The team at check-in was incredibly welcoming. I love the refresh to this property. It is spacious and updated. It's located conveniently between GSO airport and High Point University. Only problem we had was that the maid never showed up to clean our room.

We had a great experience and stay this past weekend. The hotel was very clean and the breakfast was great each morning - service was an A+!!!