Arriving at the hotel, it was difficult to find the check-in office. There was no parking or sheltered drop off area. It was extremely hot and I was traveling with a pet, alone. There was a charge for parking and I wasn't aware of that when I made reservation. $10 a night which is ridiculous. The luggage carts were only located at one entrance. I was traveling with my cat, who is heavy. Litterbox is also heavy and bulky. Even when made aware of my situation, the staff didn't offer to deliver a luggage cart to the entrance I needed to go through. The person who checked me in tried to charge me again for the cost of my stay. The 2nd staff member had to help him undo his mistake which took a lot of time, while other people were waiting to be checked in and my cat sat in a hot car. Since there is no parking spaces outside check in area, it became congested and driveway was blocked so a person had to move their car and turn around and come back. There are no ice machines on the property . The ice maker in my frig freezer was turned off. When turned on, I got 5 small cubes of ice. That was it until the next day. It was 24 hours before it started really making ice. The breakfast was ok. Powdered eggs, reheated frozen potatoes. I was expecting more. Decent beer but cheap wine was served at reception. Not very tasty cheap wine either.
Marie
ทริปกับครอบครัว 3 คืน
8/10
ผู้เข้าพักจริง
ทริปกับครอบครัว 5 คืน
10/10
Sook
ทริป 6 คืน
8/10
Good stay for a couple of days for business. Well located
Luis
ทริปธุรกิจ 3 คืน
8/10
Beth
ทริป 1 คืน
10/10
Beth
ทริป 1 คืน
6/10
Overall this is a nice hotel, but I was put off by the new pay for parking policy. They even charge a service charge on top of the parking fee.
I won't stay here again because of the parking fees.
Jay
ทริปธุรกิจ 1 คืน
10/10
Zyerah
ทริป 3 คืน
8/10
Really great spot for the whole family. Large suites were nice. Staff was awesome. Stephanie was A and deserves a raise. Only downside was room smelled like someone had just cooked Chinese food in it but only a minor annoyance. All in all great spot and the breakfast was really good too.
Joshua
ทริปกับครอบครัว 1 คืน
6/10
Evelyn
ทริป 4 คืน
10/10
We enjoyed everything about the hotel. Spacious rooms, great seating areas in lobby and the staff was wonderful
Leonard
ทริปโรแมนติก 3 คืน
6/10
There were several items of concern ---
The ironing board was broken.
We were told that there was an on/off control for the ice maker in the refrigerator. There were markings, but there was no lever or other control mechanism to actually control the ice maker. It's probably still cranking out ice.
A parking fee was recently initiated. This information should be imparted to visitors before they make reservations.
Apparently, your WIFI does not work with recent Mac computers due to lack of security. This too should be made known to visitors who might have such computers. The receptionist said she was aware of the problem and apologized for my not having internet access.
The television did not work properly. When I called the front desk, the receptionist suggested that I use the other remote. There was no other remote. One was brought to the room and the TV worked for a while. It later proceeded to not work again, with the screen freezing one one of the streaming channels and the volume control not working at all. A maintenance man was called, but said he was unable to fix the problems.
One of these problems might have been annoying. All of them together made for a less-than-pleasant stay.
Dwight Davis
lyda
ทริปโรแมนติก 2 คืน
10/10
Holly
ทริปธุรกิจ 1 คืน
6/10
Won't book again
ผู้เข้าพักจริง
ทริปกับครอบครัว 3 คืน
10/10
Quiet, clean,’great amenities!
Frances
ทริปกับครอบครัว 2 คืน
10/10
ผู้เข้าพักจริง
ทริปธุรกิจ 2 คืน
4/10
Pros: Spaciousness of rooms and friendly front desk staff. Cons: There were inexcusable gross red stains on the bed, carpet, and drapes. Walls were paper thin and you could hear people talking, playing TV, and trucks on hwy. Very thin uncomfortable pillows. Breakfast was severely lacking. We wouldn’t stay here again.