The place has no elevator, means you have to struggle with the stairs which is fine if you don't have things to carry but since it's a hotel, they should provide at least one. No wifi. I understand that not all areas in Tacloban has no stable internet connection, but I don't get to connect to their internet in my 5 days of stay. Not even an hour. Internet is a MUST. We're all living in a new era. No bible. As far as I know, all hotels should have a bible and directory in every room. It's a policy. No rack for towel. We're havinghard time finding where to put our towels inside the bathroom if we're going to take a bath, it's inconvenience. Also, when I ask for the housekeeping, they just clean the bathroom and floor, but they did not even replace the soap and toiletries. Good thing I have extra toilet paper. They should take initiative to provide all the needs of the customers. Comfort should be the highest priority. And also, the room is not soundproof. Means you can hear the noise outside the aisle especially if there are kids playing around you have to take your nap or sleep but you can't, coz you know..you just CAN'T. Though the employees are nice. They try to help me carrying my luggage even if they don't have elevator. But still I encourage them to provide one. It's a hotel anyways.