Tive que pagar por check in antecipado de apenas 1 hora, mesmo tendo quarto disponível, e o check out as 11 da manha .. aff
bruno
ทริป 1 คืน
10/10
Carlos
ทริปกับครอบครัว 1 คืน
2/10
Our stay was disappointing and we were left with a bitter ending to our otherwise beautiful Japan trip. We stayed for two nights at the hotel and unfortunately experienced disgraceful customer service. From the check-in process we were required to self-check in which is extremely unprofessional from a highly rated hotel. Furthermore, water was not complimentary on our stay which was extremely surprising as previously we stayed at 3* Lyf Ginza hotel who at least had the decency to provide water. Moreover, when we requested boiling water for my baby’s formula milk, the hotel was unwilling to help saying they don’t provide such a service. The room was outdated and had a musty urine smell- it is like we stepped back into 2000. The only good thing about the hotel was the Lawson on level 2.
Nadira
ทริปกับครอบครัว 2 คืน
10/10
nicolette
ทริปกับครอบครัว 8 คืน
10/10
Great location
Sussan
ทริปกับเพื่อน 1 คืน
6/10
Overall it was a good place to stay. Tye location was great. There are lot of stores, restaurants and amusement facilities around the hotel. Only thing is that the hotel room felt outdated. The bathroom was clean, but old.
ผู้เข้าพักจริง
ทริปกับครอบครัว 2 คืน
10/10
Great location for families, quiet, nice breakfast and family activities right outside. Very close to train stations.
Danielle
ทริปกับครอบครัว 3 คืน
10/10
Fantastic service and a high sense of quality in every little detail. We truly appreciated our room and the top-class level of service.
The view from the room was amazing, and everything was clean and tidy.
The only negative thing I can think of was a few stray hairs in the bathroom and bathtub. But it didn’t bother us.
We were very satisfied with the entire stay from start to finish.
It’s located close to many shops, the train station, restaurants, and also near the beautiful Koishikawa Korakuen Garden.
Emelie
ทริปกับครอบครัว 2 คืน
8/10
Very good
Rana
ทริปกับเพื่อน 4 คืน
10/10
Benjamin
ทริป 2 คืน
6/10
Lovely location. Hotel a bit worn
Marta
ทริปธุรกิจ 3 คืน
8/10
Overall a comfortable stay. Check in a little choppy having to use machine and scan each passport (not a fan of that). Went to The Artist’s Cafe for a view of the City. Overpriced and double-charged for table. Will come back to hotel, skip cafe.