I reserved my reservations over 2 months before my trip. I arrived on time and was then told that the pool was not working and had not been working since last year that should have been told to me way before my booking or even in a email or placed on site they advertise about this beautiful pool and for it not to be working was so wrong. I was not to stay downtown at all for the weekend cause the rooms prices were to expensive so had to go outside of charlotte
Shannon
ทริปกับเพื่อน 3 คืน
8/10
Kimberly
ทริป 2 คืน
6/10
Pool and pool bar were closed for repairs and we were not notified until check in. WiFi isn’t included and had to be paid for Dailey by each guest.
Rachel
ทริปกับครอบครัว 3 คืน
4/10
I was really surprise about the renovation in the pool so couldn't be there as they are doing the job in summer time. What a Shame !
Al Mamoune
ทริปธุรกิจ 2 คืน
4/10
Pool was under maintenance and we were not told about that at time of booking. Customer service was not good-they acted like it wasn’t their problem we couldn’t swim and offered no compensation. Elevators were working 1/2 of our stay-very disappointed
Amanda
ทริปกับครอบครัว 3 คืน
10/10
Lynn N
ทริป 2 คืน
10/10
Edsnt
ทริปกับเพื่อน 1 คืน
10/10
Amazing stay at the Omni Charlotte. Beautiful hotel in the heart of the city with a Starbucks & Walgreens in the same building. The front desk was very accomdating andthe room service was quick & hot! Great stay!
Jennifer
ทริปกับครอบครัว 1 คืน
8/10
Very Nice, except had to pay for WiFi
phillip
ทริป 1 คืน
10/10
The Staff made it great experience. It started with the first gentleman we met in the Valet Parking. Friendly upbeat and prompt. From check in to check out incredible service experience.
BRADLEY
ทริป 2 คืน
10/10
Hotel was terrific. Staff was excellent, bartenders great….
Kept bar open later due to our Metallica concerts.
Steven
ทริปกับครอบครัว 2 คืน
10/10
Stephanie
ทริป 2 คืน
10/10
Great stay! The entire staff was phenomenal! Hotel room was spotless and comfortable. The location is excellent, and within walking distance to all of the city center activities.
Michael
ทริป 1 คืน
10/10
grant
ทริป 2 คืน
10/10
Deondre
ทริป 2 คืน
8/10
Kim
ทริป 3 คืน
6/10
ผู้เข้าพักจริง
ทริป 3 คืน
8/10
Jomall
ทริป 1 คืน
6/10
Kris
ทริป 2 คืน
10/10
Derrik
ทริป 1 คืน
10/10
Our stay at the Omni was less than 24 hours
Most everything was really great except for the price of parking. We paid 60.00 to park in the Omni’s parking structure . Seems a little expensive to park .