6/10 ดี
5 มีนาคม 2025
Heater didn't work properly
First of all, the heater went all the way without stopping, no matter what temperature we set it at, so of course it got way too hot. We had no choice but to turn it off before going to sleep, but of course with the temperature being in the 10-20s outside, it got too cold during the night. Very uncomfortable.
Secondly, the lady at check in was very friendly and all, but with the short conversation she gave us three pieces of wrong information--
1. Room service is upon request (in reality, we did NOT want room service, but housekeeping came in anyway... isn't it 'upon request'?! If she hadn't say so, we would've put out the Do Not Disturb sign)
2. Hotel bar (Bar Sierra) has happy hour from 4-6pm (in reality, there's no more happy hour at Bar Sierra, but we went there thinking there was)
3. There's coffee in the lobby 24/7 (in reality, nope, there was no coffee when we tried to get a cup).
So yeah, not a very satisfying stay overall.
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