During my check in, I faced one of the staff at reception who is not friendly at all. Not willing to help and gave very unclear explanation of hotel facilities. She spoke super fast Japanese English and never slow down when the guest doesn’t understand what she tried to say. Moreover, questioned back “Don’t you understand?” which I think it is not appropriate to ask the guest like this.
The room was very clean and functional. Adequate size and space for all of our 3 weeks worth of luggage. Beds are typical for Japan, a little firm. Train station directly in front of the hotel and a 7-11 within walking distance.