Maasai Market and Curios Crafts - 2 min drive - 2.4 km
Arusha International Conference Centre - 3 min drive - 2.9 km
Sheikh Amri Abeid Memorial Stadium - 4 min drive - 3.6 km
Njiro Complex - 5 min drive - 4.4 km
Getting around
Arusha (ARK) - 28 min drive
Kilimanjaro (JRO-Kilimanjaro Intl.) - 68 min drive
Restaurants
Karibu Uzunguni City Park - 19 min walk
The Chinese Dragon - 18 min walk
Kitamu Cafe - 2 min drive
QX - 2 min drive
Africafe - 2 min drive
About this property
Gran Melia Arusha
Gran Melia Arusha is a great choice for a stay in Arusha. Guests can indulge in spa services, and The Grill, one of 3 restaurants, serves barbecue. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool and a health club. Fellow travellers love the helpful staff.
Languages
Afrikaans, English, French, Spanish, Swahili
At a glance
Hotel size
171 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 6:00 PM
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The front desk is open daily from noon - 6:00 PM
Front desk staffed during limited hours
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Parking
Free on-site self-parking
Other information
Smoke-free property
Property amenities
Food and drink
3 restaurants
2 bars/lounges
Coffee shop
Room service
Snack bar/deli
What to do
Safari nearby
Working away
Business centre
2 meeting rooms
Services
Front desk (limited hours)
Facilities
Safe-deposit box at front desk
Garden
Terrace
24-hour fitness centre
An outdoor pool
Spa services
Room amenities
Be entertained
65-inch flat-screen TV
Satellite TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Dressing gowns and slippers
Iron/ironing board (on request)
Sleep well
Pillow menu
Soundproofed rooms
Free cot/infant bed
Bed sheets provided
What to enjoy
Balcony
Freshen up
Separate bath and shower
Soap and shampoo
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Phone
Electrical adapters/chargers
More
Daily housekeeping
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services.
Dining
The Grill – This restaurant specialises in barbecue.
Roof Top – This restaurant specialises in Peruvian cuisine. Open daily.
Market Place – On-site café. Open daily.
Saba Saba – This restaurant specialises in African cuisine. Open daily.
Pool Bar – This rooftop bar specialises in local cuisine. Open daily.
Fees & policies
Policies
This property does not have lifts.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Gran Melia Arusha Hotel
Hotel Gran Melia Arusha Arusha
Arusha Gran Melia Arusha Hotel
Hotel Gran Melia Arusha
Gran Melia Arusha Arusha
Gran Melia Hotel
Gran Melia
Gran Melia Arusha Hotel
Gran Melia Arusha Arusha
Gran Melia Arusha Hotel Arusha
Frequently asked questions
Does Gran Melia Arusha offer free cancellation for a full refund?
Yes, Gran Melia Arusha does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Gran Melia Arusha?
Yes, there's an outdoor pool.
Are pets allowed at Gran Melia Arusha?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Gran Melia Arusha?
Yes, there's free self parking.
What are the check-in and check-out times at Gran Melia Arusha?
Check-in start time: 2:00 PM; check-in end time: 6:00 PM. Check-out time is noon. Contactless check-out is available.
What is there to do at Gran Melia Arusha and nearby?
Gran Melia Arusha has 2 bars, an outdoor pool and a 24-hour fitness centre, as well as spa services and a garden.
Are there restaurants at or near Gran Melia Arusha?
Yes, there are 3 on-site restaurants, featuring barbecue.
Does Gran Melia Arusha have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Gran Melia Arusha like?
Gran Melia Arusha is located a short 11-minute walk from Arusha Golf Course.
Gran Melia Arusha Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.4/10
Staff & service
9.6/10
Amenities
9.6/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
12 Nov 2024
Mogens Bichel
Mogens Bichel, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
5 Nov 2024
Lyndon
Lyndon, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Nov 2024
Kingsley
Kingsley, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 Sep 2024
Wonderful Experience!
We only stayed for one night but had a great experience. The hotel property is beautiful and the staff is very friendly. We had dinner at the rooftop restaurant. The food was delicious and the decor was very nice.
I highly recommend this hotel if you're in Arusha.
Sean
Sean, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Sep 2024
Alison
Alison, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Aug 2024
Super, nothing of this level in Arusha!
Petro
Petro, 3-night trip
Verified Expedia guest review
4/10 Fair
16 Jul 2024
Mark
Mark, 1-night trip
Verified Expedia guest review
10/10 Exceptional
24 Jun 2024
Absolutely beautiful property with strong Green initiatives. Great friendly staff. Great bed. I slept like baby. Good food options and a beautiful rooftop bar/restaurant.
Gary
Gary, 5-night trip
Verified Expedia guest review
10/10 Exceptional
8 Jun 2024
Loved the Sanaa glassblowing and weaving workshop behind the property. Well worth a visit and tour.
Tania
Tania, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
11 May 2024
Amazing service
Amour
Amour, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
2 May 2024
Shekia
Shekia, 2-night trip
Verified Expedia guest review
10/10 Exceptional
19 Apr 2024
Every thing was more then great 👍
Anil
Anil, 2-night trip
Verified Expedia guest review
10/10 Exceptional
4 Apr 2024
Jermaine
Jermaine, 2-night trip
Verified Expedia guest review
8/10 Very good
5 Mar 2024
Get the mountain view for sure!
Beautiful property! A little pricy for what you get as a 5star hotel, I think what you pay for is the view. I arrived late evening and when I was finally showered and ready to sleep I saw dozens of fleas all over my headboard. Not sure why or where they came from, and after housekeeping came up and offered to fumigate, we decided it was better to switch rooms entirely. It was a very simple swap and I'm grateful that it was easy. The rest of my stay was great. Lunch options were minimal, but the morning breakfast buffet is incredible and I would need a month just to explore all the options! I would definitely stay here again for the experience.
Ayesha
Ayesha, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Mar 2024
Beautiful property with amazing views and great vegetation! The staff went above and beyond to ensure we were comfortable after our 3 AM arrival at the hotel, we are super grateful! They gave us a tour of the coffee plantation and gardens from where food is sourced to the restaurants! The pool and amenities are amazing as well!
Vanessa
Vanessa, 1-night romance trip
Verified Expedia guest review
8/10 Very good
24 Feb 2024
komsu
komsu, 1-night trip
Verified Expedia guest review
10/10 Exceptional
20 Jan 2024
Beautiful and grand hotel with excellent attention to detail. Staff are wonderful and food is amazing
Reena
Reena, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
3 Jan 2024
This property is gorgeous inside and out. The dining options are great. The view of Mt. Meru is spectacular. The lighting in the bedroom and plugs are well spaced, modern and well thought out. The property is clean and we'll maintained. It is close to the market and other locations. Also, it blends well with the environment. I used the spa twice which was amazing service and the gym and sauna are wonderful as well. Lastly, the service is perfect. Everyone is so kind from check-in, to the restaurants, and to the manager Ashish who was a great help when I was confused. I enjoyed my stay at this hotel in the front and back end of my trip to Tanzania and I will definitely stay here again.
Tiffany
Tiffany, 2-night trip
Verified Expedia guest review
10/10 Exceptional
10 Dec 2023
I loved everything about Gran Melia Arusha. The best thing about the hotel were the incredibly hospitable staff who went above and beyond. I was very saddened to say goodbye to my breakfast staff who were so lovely and good to me.
mark
mark, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
9 Dec 2023
I love the Gran Melia Arusha.
I was treated very warmly but all of the staff. It is just a beautiful hotel and I would certainly recommend the hotel if someone wants a luxury hotel experience.
mark
mark, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
19 Nov 2023
Absolutely gorgeous property. The rooms and dining amenities are beautifully designed, spacious and light. Great chill music playing softly everywhere. Stunning mountain views. And, the secret surprise is extensive tropical gardens with loads of coffee plants, and organic vegetable and herb garden, and fruit trees. A little piece of paradise in Arusha. Very inspiring artisan collective on the property with a cafe -Sanaa - where people with disabilities make beautiful textiles, glass objects, jewelry, and more. Polished and gracious staff from front desk to housekeeping.
Tracy
Tracy, 2-night trip
Verified Orbitz guest review
10/10 Exceptional
30 Oct 2023
Dan
Dan, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Oct 2023
Jokha
Jokha, 1-night trip
Verified Expedia guest review
10/10 Exceptional
8 Oct 2023
Amazing! A must visit. Everything is fantastic. Staff is Great!
Jonathon
Jonathon, 1-night romance trip
Verified Orbitz guest review
10/10 Exceptional
1 Oct 2023
This is a best in class stay! We have traveled the world, staying in the high-end luxury options to the budget-friendly finds. The Arusha Gran Melia is definitely top tier. The spa experience is a must (shout out to Olivia and Freda, just amazing!) so treat yourself upon first arrival; your body will be so thankful for the healing arts. Staff are pleasant and helpful, food is diverse and excellent, and the bed/sheets ensure a deep sleep. We are so glad we changed plans slightly to enjoy restorative days at the Gran Melia! Highly recommended.