We have stayed at this hotel many times. Over the years it has deteriorated to the point that we will not return. About a third of the outlets in the room did not work, there was no phone in the room that we could use to contact the front desk or get a wake up call, working with a Google TV is inappropriate for a hotel room because it is constantly asking for my Google ID and password which I will not put on the TV, the bed was made, but there was no adding coffee or cups to the room, there was no hairdryer in the room. I had to ask for that at the front desk., there were only three pillows on a king-size bed, which seems to be inappropriate. We needed to request an additional pillow. The room temperature was 69 to 70° and the thermostat could not be regulated until the last day we found somebody to help us. We requested someone come up and no one showed up prior to that. When we left, it was still only 70° so it was never fixed. Our key failed and we needed to get someone to come up and reset the lock so that we could get in our room. This hotel needs overall cleaning and improvements. We have stayed there many times and we will never stay there again.