As my original Flight from San Antonio was delayed for technical issues, I had to be rerouted via Chicago and lost 5 hours. I called the Hotel to let them know that I would be arriving late and when I got to the hotel, a little bit after 12 am on May 20th. 2025, the Front Office Manager would not accept my Credit Card. He informed me that as I had arrived later then 12 am, I would have to make my payment in CASH! If it was not for a Japanese customer who was also checking in, and who made my case with the Front Office Manager, I would have had to make my payment with Cash, but she helped.
Thanks to the customer.
Mahmud
Mahmud, ทริป 3 คืน
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6/10 ดี
20 พ.ค. 2025
Kazuhiko
Kazuhiko, ทริปธุรกิจ 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
8/10 ดีมาก
18 พ.ค. 2025
Location
Abi
Abi, ทริปธุรกิจ 6 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
10/10 ไร้ที่ติ
26 เม.ย. 2025
Leandro
Leandro, ทริป 11 คืน
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6/10 ดี
23 เม.ย. 2025
YAN YAN
YAN YAN, ทริปกับครอบครัว 2 คืน
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6/10 ดี
16 เม.ย. 2025
Everything you need but smoky and cramped
They had all the essentials however we got a non smoking room and it sometimes reeked of cigerette smoke. Also the room was very small which was to be expected but I still found it hard to navigate. The room also had a fee dead bugs and weird debris on the bed. Not too bad overall the staff was nice and helpful but a little cramped and very smoky.