เลอเมอริเดียน ซานฟรานซิสโก, ซานฟรานซิสโก

Overall this is a very nice hotel. However, the service was not the best. When we arrived at 2:30, we were told that our room would not be ready for the 3:00 check in - it might be as late as 4:00. To make up for it, they offered a different room (King Studio Suite) which has a king bed and a queen sofa bed. I specifically asked about the quality of the sofa bed, since our kids would be sleeping on it for 3 nights. I was ensured it was great quality, and not a thin mattress like I specifically asked about. Well, it was exactly that - a thin mattress with springs that could be felt throughout. We were not provided blankets for the pull out bed, and when they were dropped off, they were incredibly thin. We asked for a thicker blanket to be given yet another thin blanket. The night before our checkout we asked for a taxi to be called for 5:15 am. The night staff told us to call the morning staff to be sure they make the request. In my opinion, this wasn't our responsibility, but we did it. Good thing we did, the message that was left for the morning staff was for a 6:00 am pick-up, which would have gotten us to the airport late.

Amazing service and great location

We stayed for 2 nights in July 2019 while touring colleges and we were very comfortable in the hotel. We had a large overlooking the bay and it was clean, service was good and we were very happy with the experience. My son also got free WiFi which totally made his stay a great one. Thank you to the receptionist who offered that to him!

It was nothing special. Boring hotel. Boring area. Would not go again. There must be much better then this. Staff is doing fine. Its not the service, thats fine. Its just not worth so much money.

Wonder hotel and close to many restaurants & attractions.