Upon my arrival on 8/12/2025, (approximately 4:15 p.m.), my initial contact with Cheryl at the front desk was not professional or pleasant. She was not welcoming towards me. As I was checking in; she without warning walked away from the counter and proceeded to happily assist other guests in the lobby area. Her negative demeanor was evident, e.g. facial expressions, nonverbals. Shortly after I took my luggage to the room, I returned to the desk for parking validation assistance. Within seconds of her beginning to assist me, she summoned another guest from behind me to assist him first. A total disregard and disrespect towards me. Another guest walked up beside me expecting to be immediately assisted as well. She may have had an epiphany, as she advised that guest that she was currently assisting me, as she aggressively fumbled through the parking validation binder. My Guest shared his unpleasant experience with Cheryl. Suggested upgrades: lobby, elevators, carpet, room, specifically the bathroom. It appeared to be very outdated. The bathroom had a worn appearance, to include the knobs on the sink, tub, and toilet. The price and stay were not comparable. On a positive note, the bed was very comfortable. Upon checkout (8/14/2025) Cheryl appeared to be in good spirits. It is my suggestion that people that cannot positively relate to people, should 'Not' apply and/or accept employment that requires direct interaction with the public. Guests should not be mistreated by the Staff.