My stay in Cool breeze Hotel, was disappointing. I was asked to pay extra amount for AC. Which was already payed for on Hotels.com. I was told if I do not pay the extra cost for air conditioner they will not check me in. I paid it and asked Hotels.com for a refund, unfortunately the Hotels.com was also not helpful in my case.
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ทริป 2 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
8/10 ดีมาก
21 เมษายน ค.ศ. 2019
Mombasa is HOT! They have A/C and while it is not real powerful it was a life saver and adequate! The cleaning staff was great especially Pamela who did so much for us! I would rate it highly for the type of hotel