2/10 แย่
28 มีนาคม ค.ศ. 2019
It did not look a thing like the photos listed.
First off... check in no one took us to our room to show us the suite.
They requested we fill out our breakfast requests and asked what time we wanted breakfast brought over for...
we waited two hours.. called the front desk and then they brought us 1 without any beverage (which had been requested as they asked) ... the second morning the exact same thing happened and they pretended like they didn’t speak English or understood what our concerns were.
The floors were torn to shreds, the bathroom was covered in mold to the point where I had to shower in my shoes bc I was grossed out to stand in it bare foot, there were open drains all over the bathroom with bugs coming out, the pool had a gross film so we could not even swim In it ... the AC unit was leaking water all over the floors, and there was a shattered wall along side the pool that completely disturbed the view of the plants.
I have photos to share none of this is an exaggeration.
We were completly lied too in terms of what we’re getting when we booked this villa. We stayed at two others booked through Expedia and have nothing but wonderful things to say.
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