Mountain House Inn offers a great location, putting you within a short 10-minute walk of Ripley's Aquarium of the Smokies and Anakeesta. Guests can take a dip in one of 2 outdoor pools, and freebies such as WiFi and self-parking are added perks. A seasonal outdoor pool and a children's pool are offered, and in-room conveniences include fridges and microwaves. Fellow travellers love the helpful staff and location.
Languages
English
At a glance
Hotel size
57 rooms
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 9:00 PM
Contactless check-in and check-out are available
Minimum check-in age – 19
Check-out time is 11 AM
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The front desk is open Sunday - Thursday (9:00 AM - 10:00 PM) and Friday - Saturday (9:00 AM - midnight)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Check-in hours are 3-11 PM on Saturdays and Sundays.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 19
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
On-site parking includes off-street options
Other information
Designated smoking areas
Property amenities
Food and drink
Barbecue grills
Travelling with children
Children's pool
What to do
Skiing nearby
Facilities
Picnic area
2 outdoor pools
Room amenities
Be entertained
42-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Sleep well
Free cot/infant bed
Free rollaway/extra bed
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Fridge
Microwave
More
Daily housekeeping
Fees & policies
Pool, spa, & gym (if applicable)
The seasonal pool is open from May to September
Policies
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Downtown Motor Inn
House Motor
Mountain House Inn Downtown
Mountain House Motor Downtown
Mountain House Motor Downtown Gatlinburg
Mountain House Motor Inn Downtown
Mountain House Motor Inn Downtown Gatlinburg
Mountain Motor Inn
Mountain House Motor Inn Downtown Hotel Gatlinburg
Mountain House Inn Gatlinburg
Mountain House Inn
Mountain House Gatlinburg
Mountain House Inn Hotel
Mountain House Inn Gatlinburg
Mountain House Inn Hotel Gatlinburg
Frequently asked questions
Does Mountain House Inn offer free cancellation for a full refund?
Yes, Mountain House Inn does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mountain House Inn?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Mountain House Inn?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Mountain House Inn?
Yes, there's free self parking.
What are the check-in and check-out times at Mountain House Inn?
Check-in start time: 3 PM; check-in end time: 9:00 PM. Check-out time is 11 AM. Contactless social distancing and check-out are available.
What is there to do at Mountain House Inn and nearby?
Have fun with nearby winter activities such as skiing. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include a seasonal outdoor pool and a picnic area.
What's the area around Mountain House Inn like?
Mountain House Inn is a short 19-minute walk from Great Smoky Mountains National Park and 5 minutes' walk from Ripley's Aquarium of the Smokies. Travellers say that the area is walkable and ideal for skiing.
Mountain House Inn Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
8.2/10
Staff & service
6.6/10
Amenities
6.8/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
8/10 Very good
16 Dec 2024
Marisol
Marisol, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
14 Dec 2024
convenient location downtown
Was brief just an overnighter was surprised no one was there for check in around 6pm had an envelope taped to front door with my name and a key in it which was a little disturbing should someone else just walk by and get my key and receipt for the stay. Left next morning around 6:10 and still no one in office and no place to leave key. Went back to room and left key in the room
Marcus
Marcus, 1-night trip
Verified Hotels.com guest review
8/10 Very good
5 Dec 2024
Chris
Chris, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Dec 2024
Great Hotel at a great price
I love Mountain House Inn. Everytime I have stayed here the room was clean and the beds are comfortable. The staff is super friendly. The bathroom is always clean and have plenty of towels. I will be staying here again. My family also loves this hotel.
Jamie
Jamie, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
1 Dec 2024
Karen
Karen, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 Nov 2024
Great. Two free rollaways. Friendly helpful receptionist
Karin
Karin, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
12 Nov 2024
Karla
Karla, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
10 Nov 2024
PRESTON
PRESTON, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 Nov 2024
rebecca
rebecca, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 Oct 2024
Darren
Darren, 5-night trip
Verified Hotels.com guest review
8/10 Very good
25 Oct 2024
Dion
Dion, 2-night trip
Verified Hotels.com guest review
6/10 Good
23 Oct 2024
Cheap room
The room was musty smelling. Black stains on the sheet, The room did not feel clean. The plus was a new AC/heat unit. Very bland! No pictures on the walls. Cheap room, but you get what you pay for.
Angel
Angel, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Oct 2024
Jose
Jose, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 Oct 2024
Cori
Cori, 2-night trip
Verified Hotels.com guest review
4/10 Fair
16 Oct 2024
Mark
Mark, 2-night trip
Verified Hotels.com guest review
6/10 Good
15 Oct 2024
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
7 Oct 2024
Kim
Kim, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 Oct 2024
Worth the money!
Check in was easy and quick. House keepers do not come to your room to bother you so if you need anything you have to ask front desk. Rooms are a little outdated but the AC was cold and the bed was comfy! The only issue we had was the shower drained really slow in the shower. We will be back! Also, do not need food in your vehicles. This guy will find it!
Samantha
Samantha, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Sep 2024
The hotel staff is simply fabulous. Due to the staff and location, I would not rate any less than 5 star
Amit
Amit, 1-night family trip
Verified Hotels.com guest review
6/10 Good
28 Sep 2024
Staff is Awesome, cleanliness not so much.
The staff was awesome! Very nice and pleasant atmosphere. The location is awesome, easy walk to the parkway. The cleanliness of the room was a bit under scale.
Verified traveller
2-night trip
Verified Hotels.com guest review
6/10 Good
23 Sep 2024
Billy
Billy, 1-night trip
Verified Hotels.com guest review
8/10 Very good
22 Sep 2024
Allen
Allen, 1-night trip with friends
Verified Hotels.com guest review
6/10 Good
22 Sep 2024
Lions and tigers and lots of bears
Watch out for the bears…the office left our
Key on the door when we checked in and no one was there…the guy that worked there was nice but you have to like his sarcasm and sense of humor. I had to change rooms one night into my stay and he ended up
Giving me a key card instead of an actual key. I had to bother him
To get the key. The place is
A bit soon run down. It’s off the strip but you will for sure see bears. I killed some sort of bug in my room definitely wasn’t a bed bug but the rooms need some
Updates. It’s nice if you just want to sleep
Marilee
Marilee, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
21 Sep 2024
Nice place to spend a couple days.. very helpful friendly staff.
Tammy
Tammy, 2-night trip
Verified Expedia guest review
4/10 Fair
20 Sep 2024
Sketch at best
Keys were tapped
To
The door even though we checked in before
7. Someone greeted us before
7. Only 1
Room
Key for 2
People,
Right off the strip,
Plenty of bears on the
Lot