2/10 แย่
3 ตุลาคม ค.ศ. 2024
Hotel scammed us and kept our booking money- we arrived they said Expedia cancelled our room- Expedia said the hotel cancelled it. Neither is returning our money AND we were left stranded with nowhere to stay in Amalfi! Expedia is waiting for confirmation that we did not stay - the hotel is not responding. This was our honeymoon!! Expedia not releasing my refund- let alone being stranded at 5pm with a fully paid for reservation they would not honor. This is a scam - I will delete this comment IF the hotel manager responds to Expedia email- we did not get to stay and should not have to pay for nothing PLUS having to find other accommodation on our honeymoon during a peak time in Amalfi!!!! Ruined our honeymoon experience 😭😭😭
Marnie
Marnie, ทริปโรแมนติก 2 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว