The hotel is very nice. I travelled there with friends, we are all very happy with our stay. They knew we have 3 people reservation, they made the extra bed with extra towels on the bed; I have not seen any hotel done that before. The shower and toilet is very clean. The breakfast is very good, many choices, including hot food, cold food, and deserts, many juices & fruits. I don’t know why other reviews are saying it’s bad but the food is much better than the food offered in the Aspire Lounge in Sofia airport. The stuffs are very nice! The hotel is very clean and well maintained. It’s safe area and quiet. I would stay here again next time!