I booked this hotel on Expedia, and less than a minute after booking, realized I booked the wrong day. I immediately called the property and Expedia and asked for them to switch my days or refund me if they could not switch my days, and the hotel refused. I got charged for one night at this hotel, despite calling them less than a minute later, telling them I had accidentally booked a day off. I begged the manager to disregard his cancellation policy, since I literally called immediately, and he was rude and refused. This is a horrible property with horrible customer service.