Alua Tenerife

4.0 star property
Family-friendly hotel with 3 restaurants, near Garden Beach

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Photo gallery for Alua Tenerife

2 outdoor pools, pool umbrellas, pool loungers - Alua Tenerife (Puerto de la Cruz)
3 restaurants, breakfast, lunch, dinner served; international cuisine  - Alua Tenerife (Puerto de la Cruz)
Lobby - Alua Tenerife (Puerto de la Cruz)
Minibar, in-room safe, desk, blackout curtains - Alua Tenerife (Puerto de la Cruz)
3 restaurants, breakfast, lunch, dinner served; international cuisine  - Alua Tenerife (Puerto de la Cruz)
Unwind on the rooftop terrace, indulge in international cuisine at one of two restaurants, and rejuvenate with a massage treatment at Alua Tenerife. With concerts and live shows, shopping on site, a poolside bar and 2 outdoor pools for fun in the sun.

Reviews

7.4 out of 10
Good

Popular amenities

  • Airport transfer
  • Bar
  • Pet-friendly
  • Spa
  • Pool
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 3 restaurants and 2 bars/lounges
  • 2 outdoor pools
  • Rooftop terrace
  • Breakfast available
  • Free children's club
  • Fitness centre
  • Sauna
  • Children's pool
  • Pool bar
  • Room service

For families (6)

  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Fridge
  • Private bathroom
  • Television

Why we love this property

Revitalising retreat
Heavenly spa services, soothing sauna, and a full fitness room await. The garden adds a touch of nature to this hotel's relaxation experience.
Food and drink options
Three restaurants and two bars offer international cuisine, poolside dining, and buffet breakfasts with vegan options. Memorable experiences await.

Room options

Available filters for rooms
Showing 34 of 34 rooms

Standard Double Room (2 Adults)

Highlights

Balcony
Air conditioning
Fridge
Smart TV
Renovated in 2021
Blackout curtains
Private bathroom
Hairdryer
  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

Double Room (3 Adults)

Highlights

Balcony
Air conditioning
Fridge
Smart TV
Renovated in 2021
Blackout curtains
Private bathroom
Hairdryer
  • 32 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

Double Room (1 Adult)

Highlights

Balcony
Air conditioning
Fridge
Smart TV
Renovated in 2021
Blackout curtains
Private bathroom
Hairdryer
  • 32 sq m
  • Sleeps 1
  • 1 Single Bed

Double Room, Pool View (1 Adult)

Highlights

Balcony
Air conditioning
Fridge
Smart TV
Renovated in 2021
Blackout curtains
Private bathroom
Hairdryer
  • 32 sq m
  • Sleeps 1
  • 1 Single Bed

Double Room, Pool View (2 Adults + 1 Child)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Renovated in 2021
Blackout curtains
Private bathroom
  • 32 sq m
  • Sleeps 3
  • 1 Single Bed OR 1 Double Sofa Bed

Standard Double Room, Pool View (2 Adults)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Air conditioning
Fridge
Smart TV
Renovated in 2021
Blackout curtains
Private bathroom
Hairdryer
  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

Double Room, Ocean View (1 Adult)

Highlights

Balcony
Air conditioning
Fridge
Smart TV
Renovated in 2021
Blackout curtains
Private bathroom
Hairdryer
  • 32 sq m
  • Ocean view
  • Sleeps 1
  • 1 Single Bed

Double Room, Ocean View (2 Adults + 1 Child)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Renovated in 2021
Blackout curtains
Private bathroom
  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed OR 1 Double Sofa Bed

Suite (2 Adults)

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
Smart TV
Renovated in 2021
Blackout curtains
Private bathroom
  • 40 sq m
  • Sleeps 2
  • 2 Single Beds

Suite (2 Adults + 1 Child)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Renovated in 2021
Blackout curtains
  • 40 sq m
  • Sleeps 3
  • 1 Single Bed OR 1 Double Sofa Bed

Suite (2 Adults + 2 Children)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Renovated in 2021
Blackout curtains
  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite (3 Adults)

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
Smart TV
Renovated in 2021
Blackout curtains
Private bathroom
  • 40 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

Suite (3 Adults + 1 Child)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Renovated in 2021
Blackout curtains
  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

My Favorite Club Suite (2 Adults)

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
Smart TV
Renovated in 2021
Blackout curtains
Bathrobes
  • 40 sq m
  • Sleeps 2
  • 2 Single Beds

My Favorite Club Suite (2 Adults + 1 Child)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Renovated in 2021
Blackout curtains
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed OR 1 Single Sofa Bed and 1 Queen Bed

My Favorite Club Suite (2 Adults+2 Children)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Renovated in 2021
Blackout curtains
  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

My Favorite Club Suite (3 Adults + 1 Child)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Renovated in 2021
Blackout curtains
  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

My Favorite Club Suite (3 Adults)

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
Smart TV
Renovated in 2021
Blackout curtains
Bathrobes
  • 40 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

Double Room, Ocean View (2 Adults)

Highlights

Balcony
Air conditioning
Fridge
Smart TV
Renovated in 2021
Blackout curtains
Private bathroom
Hairdryer
  • 32 sq m
  • Ocean view
  • Sleeps 2
  • 2 Single Beds

Double Room, Ocean View (My Favorite Club) (2 Adults)

Highlights

Balcony
Air conditioning
Fridge
Smart TV
Renovated in 2021
Blackout curtains
Bathrobes
Private bathroom
  • 32 sq m
  • Ocean view
  • Sleeps 2
  • 2 Single Beds

Double Room, Ocean View (My Favorite Club) (3 Adults)

Highlights

Balcony
Air conditioning
Fridge
Smart TV
Renovated in 2021
Blackout curtains
Bathrobes
Private bathroom
  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

Double Room, Ocean View (My Favorite Club) (2 Adults + 1 Child)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Renovated in 2021
Blackout curtains
Bathrobes
  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed OR 1 Double Sofa Bed

Standard Double Room, Pool View (3 Adults)

Highlights

Balcony
Air conditioning
Fridge
Smart TV
Renovated in 2021
Blackout curtains
Private bathroom
Hairdryer
  • 32 sq m
  • Sleeps 3
  • 2 Single Beds

Double Room, Ocean View (3 Adults)

Highlights

Balcony
Air conditioning
Fridge
Smart TV
Renovated in 2021
Blackout curtains
Private bathroom
Hairdryer
  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 2 Single Beds

Suite (1 Adult)

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
Smart TV
Renovated in 2021
Blackout curtains
Private bathroom
  • 40 sq m
  • Sleeps 1
  • 2 Single Beds

Double Room, Ocean View (My Favorite Club) (1 Adult)

Highlights

Balcony
Air conditioning
Fridge
Smart TV
Renovated in 2021
Blackout curtains
Bathrobes
Private bathroom
  • 32 sq m
  • Sea view
  • Sleeps 1
  • 2 Single Beds

My Favorite Club Suite (1 Adult)

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
Smart TV
Renovated in 2021
Blackout curtains
Bathrobes
  • 40 sq m
  • Sleeps 1
  • 2 Single Beds

Family Apartment, 1 Bedroom (My Favorite Club) (1 Adult)

Highlights

Balcony
Separate sitting area
Air conditioning
Kitchen
Fridge
Smart TV
Renovated in 2021
Blackout curtains
  • 40 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds and 1 Single Sofa Bed

Family Apartment, 1 Bedroom (My Favorite Club) (2 Adults)

Highlights

Balcony
Separate sitting area
Air conditioning
Kitchen
Fridge
Smart TV
Renovated in 2021
Blackout curtains
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds and 1 Single Sofa Bed

Family Apartment, 1 Bedroom (My Favorite Club) (2 Adults + 1 Child)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Smart TV
Renovated in 2021
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Family Apartment, 1 Bedroom (My Favorite Club, 2Adults + 2Children)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Smart TV
Renovated in 2021
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Single Sofa Bed

Family Apartment, 1 Bedroom (My Favorite Club) (3 Adults)

Highlights

Balcony
Separate sitting area
Air conditioning
Kitchen
Fridge
Smart TV
Renovated in 2021
Blackout curtains
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Family Apartment, 1 Bedroom (My Favorite Club) (3 Adults + 1 Child)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Smart TV
Renovated in 2021
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Single Sofa Bed

Double Standard

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Renovated in 2021
Blackout curtains
Private bathroom
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed OR 1 Double Sofa Bed

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About the area

Map
Calle Antonio Ruiz Alvarez 7, 7, Puerto de la Cruz, Canary Islands, 38400

What's nearby

  • Garden Beach - 5 min walk - 0.5 km
  • Loro Park - 7 min walk - 0.6 km
  • Tenerife Beaches - 7 min walk - 0.6 km
  • Taoro Park - 14 min walk - 1.2 km
  • Plaza del Charco - 14 min walk - 1.2 km

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 34 min drive
  • Tenerife (TFS-Tenerife South) - 75 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Bus station shuttle (surcharge)

Restaurants

  • ‪Alanda - ‬2 min walk
  • ‪Restaurante Peruano - ‬8 min walk
  • ‪Andana Beach Club - ‬6 min walk
  • ‪Patio del Loro - ‬19 min walk
  • ‪Bar Cafetería Central - ‬4 min walk

About this property

Alua Tenerife

Alua Tenerife puts you within a 15-minute walk of Plaza del Charco and features a rooftop terrace and a free children's club. Guests can indulge in spa services, and Terra, one of 3 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights include 2 outdoor pools, a poolside bar and a fitness centre.

All-inclusive

All-inclusive room rates at Alua Tenerife are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals, snacks and select beverages included

At a glance

DONE

Hotel size

    • 422 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Free children's club
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 10 kg per pet)
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking on site
    • On-site parking includes off-street options
DONE

Transfers

    • Airport shuttle*
    • Bus station shuttle*
DONE

Off-site

    • Area shuttle within 500 metres*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 3 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Room service
  • Water dispenser

Travelling with children

  • Free children's club
  • Children's pool
  • Mini golf
  • Playground
  • Local/corner shop

What to do

  • Fitness classes
  • Mini golf
  • Mountain biking
  • Sailing
  • Personal watercraft (motorised)
  • Scuba diving
  • Surfing/body boarding
  • Concerts/live shows
  • Shopping
  • Ping pong
  • Beach nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby
  • Skydiving nearby

Working away

  • 2 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bike hire
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1996
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Television in common areas
  • Fitness centre
  • 2 outdoor pools
  • Arcade/games room
  • Spa services
  • Sauna
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only
  • Banquet hall
  • Reception hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible bus station shuffle
  • Handrails in stairwells
  • Well-lit path to entrance

Room amenities

Be entertained

  • 40-inch Smart TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Electric kettle

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms.

Dining

Terra – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Fresco – This family restaurant is located by the pool. Open selected days.
Enyesque – This restaurant specialises in local cuisine. Open selected days.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 14 for adults and EUR 10 for children
  • Airport shuttle service is offered for an extra charge
  • Local area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 June until 30 September.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a smoke detector on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Hotel Turquesa
Hotel Turquesa Playa
Turquesa Playa
Turquesa Playa Hotel
Gran Hotel Turquesa Playa Tenerife/Puerto De La Cruz
Gran Turquesa Playa Hotel
Hotel Gran Turquesa Playa Puerto de la Cruz
Hotel Gran Turquesa Playa
Gran Turquesa Playa Puerto de la Cruz
Gran Turquesa Playa
Alua Tenerife Hotel
Hotel Gran Turquesa Playa
Alua Tenerife Puerto de la Cruz
Alua Tenerife Hotel Puerto de la Cruz

Frequently asked questions

Does Alua Tenerife offer free cancellation for a full refund?

Yes, Alua Tenerife does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Alua Tenerife?

Yes, there are 2 outdoor pools and a children's pool.

Are pets allowed at Alua Tenerife?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 10 kg per pet. A pet fee will be charged. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is an airport shuttle service offered by Alua Tenerife?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Alua Tenerife?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability).

Is there an on-site casino at Alua Tenerife?

No, this hotel doesn't have a casino, but Casino Puerto de la Cruz (4-min drive) is nearby.

What is there to do at Alua Tenerife and nearby?

Have fun with on-site activities such as mountain biking, sailing and surfing. Additional recreation on-site includes fitness classes. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include 2 bars and a sauna. Alua Tenerife also has a fitness centre and an arcade, as well as a garden.

Are there restaurants at or near Alua Tenerife?

Yes, there are 3 on-site restaurants, featuring international cuisine and poolside dining.

Does Alua Tenerife have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Alua Tenerife like?

Alua Tenerife is located near Garden Beach, only a short 13-minute walk from Plaza del Charco and 6 minutes' walk from San Felipe Castle.

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