From the moment we arrived, the staff at Majestic Elegance welcomed us with open arms, making us feel like royalty. Our fantastic butler, Osvaldy G., went above and beyond to ensure our stay was flawless. His warm smile and impeccable attention to detail made each day start beautifully—he booked reservations, checked in with us daily, and attended to every need of my family. Kenia kept our rooms spotless and inviting throughout our visit, adding an extra layer of comfort to our stay. While I'm not sure if you can request a specific butler, I can confidently say that Osvaldy was a standout, providing exceptional service and thoughtful touches that made us feel truly special.
The grounds of the resort are as stunning as ever. The lush landscaping, pristine pools, and well-maintained areas create a tropical paradise. Every corner of the resort is meticulously cared for, reflecting the high standards Majestic Elegance upholds.
I’d also like to extend a huge thank you to Marilania, Santa, Maxima, and Anyelina at the bar near the beach, and Rosa, Miriam, Yojameli, and Mario in the restaurants. Their exceptional service and delightful personalities greatly contributed to the enjoyment of our stay.
This was not my first stay at Majestic Elegance, and I am confident it won’t be my last.