Easy to access downtown, convinient health club and good restaurant.
I will suggest this hotel to my co-workers if they needed to book hotel while business trip.
Jinwoo
Jinwoo, ทริปธุรกิจ 2 คืน
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4/10 พอใช้
5 พฤษภาคม ค.ศ. 2019
Big disappointment, please stay elsewhere
- Room was dated and not 100% clean.
- Room service was disappointing.
- The property is located in the middle of nowhere with a construction site next to it.
- No warm welcome at check-on.
- Concierge don't have solid info about the East Lake ('just tell the driver you want to go to East Lake, they all know where it is.').
- Ladies who work at the lounge are the only thing that was nice about my stay, but it's not good enough. Food at lounge was lukewarm, unrecognisable with heavy sauce, and lack of vegetarian option.
I am a loyal customer of Renaissance but this one really let me down.
ผู้เข้าพักจริง
ทริปธุรกิจ 2 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
6/10 ดี
13 เมษายน ค.ศ. 2019
I have requested a non-smoking room in my reservation but it turns up they have only smoking room for me. The manager do not offer any compensation or helps to solve the issue. Breakfast is good. Hotel already passed it good days and need renovations. Good location. They need to improve the hospitality
Kok Boon
Kok Boon, ทริปธุรกิจ 3 คืน
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4/10 พอใช้
6 เมษายน ค.ศ. 2019
Room issue
Why I booked the King bed room but the hotel arranged twin beds room.