Skip to Main Content.
List your propertySupportTrips
Members save 10% or more on over 100,000 hotels worldwide when you’re signed in
Sign in
Sign up, it’s free
Feedback

Quay Hotel and Spa

4.0 star property
Art Deco hotel with spa, near Conwy Castle

Choose dates to view prices

Photo gallery for Quay Hotel and Spa

Exterior
Indoor pool
Exterior
Exterior
Breakfast, lunch, dinner served; local cuisine, sea views
Perched by the sea, Quay Hotel and Spa offers a tranquil retreat with a marina, terrace, and ocean views. Indulge in local cuisine at Marina Restaurant or unwind with treatments at the onsite spa. The helpful staff has left a lasting impression on previous guests.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Marina
  • Near the beach
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Fitness centre
  • Sauna
  • Steam room
  • 24-hour room service
  • Meeting rooms
  • Terrace

For families (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
The current price is ฿5,864
฿7,036 total
includes taxes & fees
14 Oct - 15 Oct

Why we love this property

Wellness sanctuary
The spa offers aromatherapy, hot stone massages, and more in a riverside mountain setting. Sauna and garden complete this serene retreat.
Art deco river views
Marvel at art deco splendour in this historical district hotel. Dine at the ocean-view restaurant, then explore the garden or marina by the river.
Dining with a view
Savour local cuisine at the restaurant with al fresco and ocean-view options. Guests can also enjoy free full breakfast and unwind at the bar.

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Executive Twin Room

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Executive Twin Room

Highlights

Balcony
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Egyptian cotton bed sheets
  • 10 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Twin Room (Penthouse)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Luxury Twin Room (Penthouse)

Highlights

Balcony
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton bed sheets
Separate bedroom
  • 13 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Twin Room (Suite)

Luxury Twin Room (Suite) | Living area | 32-inch flat-screen TV with digital channels, TV

Luxury Twin Room (Suite)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony or patio
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton bed sheets
Separate bedroom
  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Double Room (Penthouse)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Luxury Double Room (Penthouse)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton bed sheets
Separate bedroom
  • 13 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Superior Double Room

9.2 out of 10
Wonderful
(38 reviews)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Egyptian cotton bed sheets
Blackout curtains
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Superior Twin Room

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Separate bedroom
Premium bedding
Blackout curtains
Bathrobes
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room, Accessible

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Superior Double Room, Accessible

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Separate bedroom
Premium bedding
Blackout curtains
Bathrobes
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Executive Room, 1 Double Bed

Highlights

Furnished balcony or patio
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Egyptian cotton bed sheets
  • 10 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Executive Room, 1 Double Bed

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Furnished balcony or patio
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Egyptian cotton bed sheets
  • 10 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 King Bed

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Furnished balcony or patio
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton bed sheets
Separate bedroom
  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Similar properties

Courtyard

The Castle Hotel, Conwy, North Wales

  • Spa
  • Pet-friendly
  • Free parking
  • Internet access
9.2 out of 10, Wonderful, 573 reviews
The price is ฿2,752
฿3,302 total
includes taxes & fees
9 Nov - 10 Nov
The Castle Hotel, Conwy, North Wales
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Deganwy Quay, Conwy, Wales, LL31 9DJ

What's nearby

  • Conwy Castle - 5 min drive - 3.1 km
  • Venue Cymru - 7 min drive - 5.3 km
  • Promenade - 8 min drive - 5.7 km
  • Great Orme Tramway - 8 min drive - 5.4 km
  • Llandudno Pier - 9 min drive - 5.7 km

Getting around

  • Conwy Station - 5 min drive
  • Deganwy Station - 7 min walk
  • Llandudno Junction Station - 26 min walk

Restaurants

  • ‪Archway Fish and Chips - ‬5 min drive
  • ‪Fishermans Fish & Chip Shop - ‬5 min drive
  • ‪Liverpool Arms - ‬4 min drive
  • ‪The Mulberry - ‬6 min drive
  • ‪Cafe Illy - ‬5 min drive

About this property

Quay Hotel and Spa

Quay Hotel and Spa features a marina and puts you a short five-minute drive from Conwy Castle. Guests can visit the spa to indulge in deep-tissue massages, aromatherapy or hydrotherapy, and local cuisine is served at Marina Restaurant, which is open for breakfast, lunch and dinner. Other highlights at this Art Deco hotel include an indoor pool, a bar/lounge and a fitness centre. The helpful staff and overall property condition get great marks from fellow travellers.

At a glance

DONE

Hotel size

    • 77 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Guests will receive key retrieval information
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • On-site parking is limited
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free full breakfast on weekday mornings 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Travelling with children

  • Children's menu

What to do

  • Beach nearby
  • Bike rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Downhill skiing nearby
  • Waterskiing nearby
  • Zip-lining nearby
  • Snowboarding nearby

Working away

  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 5 buildings/towers
  • Built in 2007
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Piano
  • Fitness centre
  • An indoor pool
  • Full-service spa
  • Marina
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Art Deco architecture

Accessibility

  • Wheelchair-accessible
  • Lift
  • Grab bar near toilet

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

The on-site spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Dining

Marina Restaurant – Overlooking the ocean, this restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required.
The Terrace Bar – Overlooking the ocean, this bar specialises in local cuisine and serves brunch, lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.

Fees & policies

Optional extras

  • Late checkout can be arranged for an extra charge of GBP 20.00

Renovations and closures

This property is closed from 31 December 2025 to 1 January 2026 (dates subject to change).

Children & extra beds

  • Rollaway beds are available for GBP 25.0 per day

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool with adult supervision
  • Guests under 16 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

National rating

This property has received its official star rating from Visit Wales.

Also known as

Quay Conwy
Quay Hotel Spa
Quay Hotel Conwy
Quay Hotel and Spa Hotel
Quay Hotel and Spa Conwy
Quay Hotel and Spa Hotel Conwy

Frequently asked questions

Is Quay Hotel and Spa currently open?

This property is closed from 31 December 2025 to 1 January 2026 (dates subject to change).

Does Quay Hotel and Spa offer free cancellation for a full refund?

Yes, Quay Hotel and Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Quay Hotel and Spa?

Yes, there's an indoor pool.

Are pets allowed at Quay Hotel and Spa?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Quay Hotel and Spa?

Yes, there's free self parking. Parking spaces may be limited.

What are the check-in and check-out times at Quay Hotel and Spa?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge of GBP 20.00. Contactless social distancing and check-out are available.

What is there to do at Quay Hotel and Spa and nearby?

Have fun with activities such as cycling, hiking and kayaking, and practise your swing at the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Quay Hotel and Spa also has a sauna and a steam room, as well as a garden.

Are there restaurants at or near Quay Hotel and Spa?

Yes, Marina Restaurant offers al fresco dining, local cuisine and ocean views.

What's the area around Quay Hotel and Spa like?

Quay Hotel and Spa is located on the waterfront, a short 7-minute walk from Deganwy Station and 18 minutes' walk from Llandudno West Shore Beach. Travellers love the hotel's prime location.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Quay Hotel and Spa Reviews

9.2

Wonderful

9.6

Cleanliness

9.0

Amenities

9.4

Staff & service

8.8

Eco-friendliness

9.2

Property conditions & facilities

What guests liked

  • Breakfast was consistently described as very good, excellent, and amazing with plenty of options to meet everyones needs. (61 reviews)
  • The spa offered a range of relaxing facilities including steam room, saunas, pool, and a gym, providing a great space to unwind. (44 reviews)
  • The pool and spa facilities were clean, relaxing, and enjoyable for guests. (17 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Location
View
Breakfast
Food
Restaurant
Spa
Bar
Bed

Reviews

10/10 Exceptional

Beautiful hotel. Great spa.
Anne-Marie, 1-night trip

10/10 Exceptional

Great location and staff

Maria on reception was extremely helpful, great location
sam, 1-night trip

10/10 Exceptional

Fabulous facilities, staff very welcoming
Claire, 1-night trip

10/10 Exceptional

Amazing location, friendly staff, clean rooms, classy feel, comfy bed and great spa facilities. However the one let down of the room is the shower, it was outdated, loose and not great for someone over 6 foot
Lloyd, 3-night trip

10/10 Exceptional

Great service and comfort

Great facilities, very comfortable bedding and shower facilities. Check in was awesome and they provided breakfast in a bag with pastries, fruit, water and snacks as we had to leave early. The staff was super friendly and while Conwy isn’t walkable this is still a great location.
Roger, 1-night trip

10/10 Exceptional

Short breake

Fantastic holiday fantastic hotel will be back
Geoffrey, 3-night trip

10/10 Exceptional

What a gem!

Great from beginning to end with the welcome from Katie, the room, the pool, the breakfast and the location, we will stay again.
John, 2-night trip

10/10 Exceptional

Our favourite hotel in the world, gorgeous.
Andrew, 1-night trip

10/10 Exceptional

Beautiful hotel

Beautiful hotel with really professional but frurbdly staff. Food and views were excellent, good spa facilities. Would recommend and return.
Vicky, 1-night trip

10/10 Exceptional

Very good
paul, 2-night trip

10/10 Exceptional

A short break at The Quay

A wonderful, relaxing stay, in a fantastic hotel, with fabulous views.
Lynda Jane, 2-night trip

10/10 Exceptional

Highly recommend a visit!

Beautiful hotel, excellent location and amazing service from every staff member. Food was wonderful too. We'll be back!
Natalie, 2-night trip

10/10 Exceptional

Amazing Break

Everything was faultless, amazing views, a perfect getaway
CLAIRE, 2-night trip

10/10 Exceptional

We had a lovely stay and really appreciate the very friendly staff and the top notch cleanliness, both for the room and for the common areas
Stefan, 3-night trip

10/10 Exceptional

Will we visit again? 100%

Great great place. It is such a place that we will stay over when we go North. Great location, service, comfortable, and staff. Loved it
Rana, 2-night trip

10/10 Exceptional

Seaviews, helpful friendly staff and great breakfast
Hamanti, 1-night trip

10/10 Exceptional

Very helpful reception staff, providing lots of information. The room with sliding doors on to a courtyard with a water feature was beautiful. Great pool and spa area, clean and well maintained, not too busy when we visited.
Alison, 1-night trip

10/10 Exceptional

Amazing!!
1-night trip

10/10 Exceptional

The staff were very friendly and the outdoor terrace was lovely
Lesley, 1-night trip

10/10 Exceptional

All round great hotel and location
Duncan, 3-night trip

10/10 Exceptional

Lovely relaxing stay
Karen, 2-night trip

10/10 Exceptional

Definitely stay again when visiting wales, could have stayed longer if it was going to be possible
Ian, 2-night trip

10/10 Exceptional

Amazing staff and a gorgeous hotel with lovely spa facility, made my birthday break so special
Louise, 2-night trip

10/10 Exceptional

Very beautiful area hotel very pretty staff we’re really nice
Michelle, 1-night trip

10/10 Exceptional

Stunning place.

We love this hotel. Beautiful place,situated in a stunning spot. Staff very friendly.
John, 2-night trip