4/10 Fair
23 Nov 2024
Disappointed
Hotel Lobby road doesn’t have signs visible so you end up at the casino side. Service was good until the next day when we woke up to our room filled with smoke smell. The next door connecting room must have been smoking. We immediately got up, packed and left the hotel. I notified cleaning crew that shrugged it off and also notified the front desk and all they did was check us out and said good bye. We had plans on having breakfast at the hotel and gambling for a bit while the kids got ready but this caused us to leave and the hotel folks didn’t seem to care.
Very disappointed since we canceled another hotel as this came highly recommended by a friend. Didn’t realize we would have a connecting door and need to experience this with the kids.
Gulan
Gulan, 1-night business trip
Verified Hotels.com guest review