The hotel has no restaurant - you just order food at the bar. The room has no closet, only 1 drawer, no magnifying mirror, no chair, the TV cannot be turned to face the sofa, no extra pillows, blankets. only a sliding "barn" door to the bathroom -cannot be locked, not really any privacy
It was a busy weekend for the CFP championship and it was very cold outdoors so MANY people who were NOT staying there congregated in the bar area/lobby . there was no crowd control, lines for the bathroom were crazy,
not enough staff to handle all the excess people. The music (live) was entirely too loud.