2/10 แย่
10 มีนาคม 2025
Horrible experience. unclean. we checked in to find the trash wasn't emptied. Took 20 mins to get our bags. crowds of people at the entrance. Spoke to their general manager who had a bad attitude and was unwelcoming. Even some of the housekeeping staff were unfriendly. The night manager lacked experience on how to deal with guests properly. I informed them that it was our anniversary. Shockingly, all they did was to put a plate in our room with 7 pieces of berries. In contrast, we stayed at the Four Seasons Marrakech where they filled our room with rose petals and accommodated our every need.
Strongly avoid it. There are much better options in Marrakech such the Four Seasons and Royal Mansour. Not worth a single dirham.
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