4/10 พอใช้
26 ส.ค. 2025
Honeyboooooo
Hotel was clean and modern, food was Mid, you can eat better in any food truck in the country, avoid ordering room service, you think no one can do a club sandwich or a hot dog wrong? Well, they did. staff from the restaurants and bar are amazing really friendly, the customer service and PR the worst, 3 days waiting for the honey moon welcome spoke with 3 people there and nothing happened, the cleaning staff was using bleach to mop the floor and they damage one of my new pants with bleach, one PR (public relations) agent name RAUDY SMITH when to the room bc we called to let them know that happened so he took the pants and putted 200.00 pesos inside and told us we were lying, that the pants was like that, he was very rude and disrespectful. We returned the money to the manager of PR JUAN and we were told there was nothing they can do. Overall excellent service can’t wait to never go back there.

pamela
pamela, ทริปกับครอบครัว 2 คืน
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