First the bad, bed is firm, it is in Nong Han which is far from udon thani city, they host weddings and other events that might keep you up until midnight-ish. Most the main staff that you will speak with, speak English or a little of but night time does get a little tricky.
The good, wifi works, rooms are good size, ac good and I stayed in 2 different rooms. Location is attached to a small (kid focused) water park. It is away from the city and closer to the major local attractions such as the red lotus lake, various temples and the real local area. So that's cool if that's what you're looking for. You can dine from 630am to 10pm. And room service is quick. The food is super reasonably priced along with laundry that was as quick as an 9 hour turn around on 2 occasions. It is a nice spot and good venue for an event for family and friends!