Overall we are quite satisfied with our stay at JRW Welmond Hotel. We did receive an upgrade from mountain to sea view (actually it is a port view,you can see the pic from 10th floor) and a bottle of Georgian wine.
The staff was friendly and helpful. Special thanks for the cleaning lady, she was always so smiling and nice!
The room was spacious, everything you needed was there.
The buffet breakfast was tasty, you have a vast variety of ingredients/fruits/sweets etc, but we missed salsichas/bacon/meat.
Also we tried the restaurant menu at night, it was ok but nothing special in my opinion.
During our stay the swimming pool/sauna was almost empty everyday, so we could really enjoy it.
It is worth mentioning the Casino in the hotel- in our book the best in Batumi.
I will not put 5 stars because:
- During the night sometimes it was too noisy, literally you could hear the others talking
- There are NO towels in the pool/sauna, you have to bring your own. Big minus for 5 stars hotel
- Overall the hotel was clean, although we found cockroaches in the bathroom during the night