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Hotel La Cascada Cristalina

3.0 star property
Melgar hotel with outdoor pool and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel La Cascada Cristalina

Reception
Exterior
Free WiFi
Free WiFi
Exterior

Reviews

6.4 out of 10

Good

Popular amenities

  • Airport transfer
  • Pet-friendly
  • Pool
  • Laundry facilities
  • Air conditioning
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurants
  • Outdoor pool
  • Breakfast available
  • Children's pool
  • 24-hour room service
  • Airport shuttle
  • Area shuttle
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front desk safe

Feel at home (6)

  • Children stay free
  • Children's pool
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping

Room options

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Kairos Deluxe

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10.0 out of 10, Exceptional, (1)
The price is ฿3,852
฿3,852 total
includes taxes & fees
19 Dec - 20 Dec
Kairos Deluxe
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About the area

Map
Carrera 54 Via a Carmen de Apicala Melga, Melgar, 734001

What's nearby

  • San Francisco de Asis Church - 3 min drive
  • Piscilago Water Park - 8 min drive
  • Piscilago Zoo - 9 min drive
  • Lago Sol - 13 min drive
  • El Penon Golf Course - 33 min drive

Getting around

  • Bogotá (BOG-El Dorado Intl.) - 49.5 miles/79.6 km
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Playa Alta - ‬11 min walk
  • ‪Jordan Coffee - ‬3 min drive
  • ‪PPC Melgar - ‬3 min drive
  • ‪La Pequeña Italia - ‬4 min drive
  • ‪Fresas Y Cremas Lo Natural - ‬3 min drive

About this property

Hotel La Cascada Cristalina

Hotel La Cascada Cristalina is a great choice for a stay in Melgar. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at hotel cascada cristalina, which serves local cuisine and is open for breakfast, lunch and dinner. Other highlights include a children's pool and a garden. Fellow travellers like the overall property condition.

Languages

Spanish

At a glance

Hotel size

  • 19 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 2 PM; check-in end time: 9:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 1:00 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (1 year old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Parents must have child's birth certificate and photo ID*
  • No cots (infant beds)

Pets

  • Pets allowed (dogs and cats only, 2 total, up to 50 kg per pet)*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Area shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7 AM–10:00 AM
  • Restaurant
  • Barbecue grills
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Children's pool

Services

  • 24-hour front desk
  • Laundry facilities

Facilities

  • 1 building/tower
  • Built in 2012
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • An outdoor pool

Accessibility

  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer (on request)

Stay connected

  • Free WiFi

More

  • Daily housekeeping

Special features

Dining

Hotel cascada cristalina – This family restaurant specialises in local cuisine and serves breakfast, lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
  • Resort fee: COP 9000.00 per person, per night
  • Resort fee inclusions:
    • In-room safe

Optional extras

  • Continental breakfast is offered for an extra charge of approximately COP 10000 for adults and COP 8000 for children
  • Airport shuttle service is offered for an extra charge of COP 400000 per room (one-way)
  • Local area shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for COP 38000 per day
  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pets

  • Pets are allowed for an extra charge of COP 25000 per pet, per night

Policies

This property does not have lifts.
This property accepts credit cards and cash.

Also known as

Hotel Cascada Cristalina Melgar
Hotel Cascada Cristalina
Cascada Cristalina Melgar
Cascada Cristalina
La Cascada Cristalina Melgar
Hotel La Cascada Cristalina Hotel
Hotel La Cascada Cristalina Melgar
Hotel La Cascada Cristalina Hotel Melgar

Frequently asked questions

Is there a pool at Hotel La Cascada Cristalina?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Hotel La Cascada Cristalina?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 50 kg per pet. There's a charge of COP 25000 per pet, per night.
Is parking offered on site at Hotel La Cascada Cristalina?
Yes, there's free self parking.
Is an airport shuttle service offered by Hotel La Cascada Cristalina?
Yes, an airport shuttle is available. The charge is COP 400000 per room one-way.
What are the check-in and check-out times at Hotel La Cascada Cristalina?
Check-in start time: 2 PM; check-in end time: 9:00 PM. Check-out time is 1:00 PM.
What is there to do at Hotel La Cascada Cristalina and nearby?
Hotel La Cascada Cristalina has an outdoor pool and a picnic area, as well as a garden.
Are there restaurants at or near Hotel La Cascada Cristalina?
Yes, hotel cascada cristalina offers local cuisine.

Hotel La Cascada Cristalina Reviews

Reviews

6.4

Good

6.4/10

Cleanliness

7.2/10

Staff & service

5.8/10

Property conditions & facilities

Reviews

4/10 Fair

Just a basic bed and breakfast not a hotel
We stay just for a night but the room didn’t have towels, amenities or refrigerator. The hotel don’t have bar or room service. The condition of the room was like as if they were renovating so is questionable the missing moldings, floor and ceiling condition. I ended paying the same rate that other hotels with basic hotel conditions (refrigerator, towels, shampoo....etc) were offering, unfortunately it was late, we have a baby and the need for the room didn’t let us refuse it. All employees were polite and willing to help but the facilities condition not good.
Juank, 1-night trip
Verified Expedia guest review

8/10 Very good

Fun spot to relax
We stayed at La Cascada Cristalina for a night and very much enjoyed it. Stopped in Melgar on a trip from Bogota to Pereira and wanted to go to Piscilago, a large water park nearby. The hotel is situated right on a river bend and the view from the pool and dining area is spectacular. The staff were very friendly and welcoming. The breakfast was tasty and the rooms had good air conditioning which is important in this part of Colombia. Nice place for the family but they also have fun music and poolside bar service. Wish we could have stayed another night!
William, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Se puede mejorar !
Hemos pasado un fin de semana parcialmente agradable, para empezar la bienvenida no fue muy agradable, la chica de la recepción no tiene absolutamente nada de carisma para atender a los huéspedes, solicite un cuarto diferente al que ella se le dio la conveniencia de darme, no lo hizo. Nos acomodamos con mi pareja ya que no había de otra pues ya habíamos pagado y según la chica no se hacían devoluciones de dinero. El aire acondicionado no funcionaba bien, el desagüe de la ducha se taponada con facilidad, faltaba vidrio separador entre la ducha y el resto del baño por lo cual el cuarto terminaba mojado siempre que querías ducharte. En el transcurso de la tarde estando en la piscina ordenamos algo de comida, "por cierto recomiendo salir del sitio para comer". Al terminar la comida los platos quedaron obre la mesa donde estábamos ubicados, por falla de la mesa esta se vino abajo debido a que le faltaba uno de sus soportes, por obvias razones un plato se rompió, pues nos lo cobraron por un valor de 15.000 al momento de entregar la habitación y que claro el incidente había ocurrido por falta de verificación en el estado de los elementos, hicimos la aclaración con la chica de recepción y esta insistió en cobrar con la peor de las actitudes. Uno de los empleados dijo que no era la primera vez que pasaba, me parece muy incomodo y para nada agradable lo acontecido, no es el dinero es el detalle por parte del establecimiento. Muy poco recomendado para el valor que te cobran
Luis, 2-night romance trip
Verified Hotels.com guest review

8/10 Very good

Jaime Edixon, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Adriana, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Pésima experiencia
Al ser un hotel pet friendly el aseo debe ser extricto, telarañas debajo de las camas, hongos en los baños, bichos en las habitaciones, los vidrios de las mesas de comedor en pésimo estado de aseo, quien decía ser el chef con la uñas sucias, quien atiende el comedor lo hace sin uniforme y en chanclas, el personal de aseo se la pasa chateando y no en sus labores para mantener el sitio como se debe y para completar el agua se va increíble!!!!!!!! validen que hoteles afilian a su pagina porque esto también les afecta a ustedes.
Fernando Enrique, 4-night family trip
Verified Hotels.com guest review

6/10 Good

Bonito pero hubiera eligido otro lugar muchisimo mejor.
Alexander, 1-night romance trip
Verified Hotels.com guest review

6/10 Good

no respetaron las reservaciones
aceptable para un último recurso de hospedaje en términos generales el hotel no satisfizo las expectativas
3-night trip
Verified Expedia guest review

8/10 Very good

Sencillo pero bien.
El hotel es sencillo pero está bien, nos gusto que tenían 2 habitaciones, no ayudaron en lo solicitado buena actitud de las personas que atienden, súper la piscina. Lo único que no nos gusto es que el piso estaba sucio y las paredes machadas, se necesita una pintada.
Jose Gabriel, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Nunca volveré
Deficiente administración, no garantizan la tranquilidad de los huéspedes, maltrato al cliente de la administradora, ruido toda la noche, pólvora, no pudimos dormir
Paulo, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Excelente atención.
La atención excelente el paisaje muy bonito, es un hotel dog friendly.
Alexander, 2-night family trip
Verified Hotels.com guest review

6/10 Good

la suite no tiene mini bar y el citofono para el room service no funciona. el registro lento y tortuoso
Verified Expedia guest review