Hotel Tilia is a great choice for a stay in Uster. Free WiFi is an added perk, and guests looking to stay active can experience the nearby hiking/biking trails. A snack bar/deli, a terrace and a garden are other highlights. Fellow travellers say good things about the overall property condition.
Languages
Chinese (Mandarin), English, French, German
At a glance
Hotel size
21 rooms
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Late check-out subject to availability
Special check-in instructions
There is no front desk at this property
Guests can access their accommodation through a private entrance
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Covered on-site self-parking (CHF 9 per day)
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Coffee/tea in a common area
Snack bar/deli
What to do
Hiking/biking trails nearby
Horse riding nearby
Windsurfing nearby
Services
Laundry facilities
Facilities
Garden
Terrace
Accessibility
Lift
Wheelchair-accessible
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Handrails in stairwells
Lowered locks/deadbolt
Low-height worktop and sink
Grab bar near toilet
Lever door handles
Step-free path to entrance
Smooth flooring in room
Room amenities
Be entertained
41-inch flat-screen TV
Cable TV channels
Home comfort
Heating
Sleep well
Soundproofed rooms
Bed sheets provided
What to enjoy
Heated floors
Freshen up
Shower only
Soap and shampoo
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Parking
Covered self-parking costs CHF 9 per day
Policies
Only registered guests are allowed in the guestrooms.
This property accepts credit cards and debit cards. Cash is not accepted.
Also known as
Hotel Tilia Uster
Tilia Uster
Hotel Tilia Hotel
Hotel Tilia Uster
Hotel Tilia Hotel Uster
Frequently asked questions
Does Hotel Tilia offer free cancellation for a full refund?
Yes, Hotel Tilia does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Tilia?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Tilia?
Yes. Self-parking costs CHF 9 per day.
What are the check-in and check-out times at Hotel Tilia?
Check-in start time: 4:00 PM; check-in end time: anytime. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and contactless social distancing and check-out are available.
Is there an on-site casino at Hotel Tilia?
No, this hotel doesn't have a casino, but Swiss Casinos Zurich (20-min drive) and Swiss Casinos Pfaeffikon-Zurichsee (23-min drive) are both nearby.
What is there to do at Hotel Tilia and nearby?
Have fun with nearby activities such as hiking, horse riding and windsurfing. Hotel Tilia also has a garden.
What's the area around Hotel Tilia like?
Hotel Tilia is a short 6-minute walk from Uster Station and 12 minutes' walk from Uster Castle.
Hotel Tilia Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
7.8/10
Staff & service
8.6/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
27 Sep 2024
Management was exceedingly helpful with an otherwise electronic check in! He arranged early room availability, guided us through the process, provided directions, and gave us a much needed umbrella!
Ralph
Ralph, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 Sep 2024
Easy reservation and check in
Brian
Brian, 1-night trip
Verified Expedia guest review
8/10 Very good
23 Apr 2024
jeannine
jeannine, 3-night trip
Verified Expedia guest review
10/10 Exceptional
25 Oct 2023
Shawn
Shawn, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 May 2023
Perfect
Mani
Mani, 1-night trip
Verified Expedia guest review
10/10 Exceptional
19 Nov 2022
Very nice accomodations
Very nice stay, just like last time I was here. Only complaint is that the ID scanner couldn't read my ID so I had to enter my details manually. Not a problem just a little inconvenient.
Shawn
Shawn, 1-night trip
Verified Hotels.com guest review
8/10 Very good
7 Sep 2021
Check-in any time!
The check-in automated machine was good, I'd rate it 95%. My only problem was a delayed reaction to my signature which caused me to "X" out of the screen which dumped me back to the start screen. Then I had to go through the check-in process again. It also caused a double charge to my credit card which was almost immediately refunded - that made me VERY happy. The room was clean and very modern. It's close to the train tracks but I was exhausted so the noise didn't bother me.
Shawn
Shawn, 1-night trip
Verified Hotels.com guest review
8/10 Very good
6 Nov 2019
Toatlly self service accommodation
The reception had no staff. We had to check in on our own.
Room is OK, but the door of the bathroom is glass.
Self help croissant and drinks for breakfast.
Wai Hoi Dominic
Wai Hoi Dominic, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 Oct 2019
Nice location near train station wUgh no issues. Didn’t see staff which would be nice. Needed to ask something
Verified traveller
2-night trip
Verified Expedia guest review
6/10 Good
21 Oct 2019
Good location - convenient to train station. Safe neighborhood. Quiet room. Comfortable mattress. No microwave. No front desk staff. I had difficulties with the self check-in.
Verified traveller
3-night trip
Verified Expedia guest review
10/10 Exceptional
24 Jul 2019
The check in by Anita and her general helpfulness was superb. She truly cares and your stay at the Villa Filaus. Also she is very informative on what to do. The location near the promenade and other facilities is excellent.
Review
Review, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
22 Jul 2019
Great Hotel
Excellent place, rooms were big and i was lucky to have a balcony, the weather helped as it was hot.. no air con which is a dissapointment but the balcony helped leaving the door open. Church next door so be ready for the bells. Clean hotel and staff are friendly. Short walk to bars and shops. Tea and Coffee available all day downstairs near reception. More like a 4 star. English channels available.
heten
heten, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
28 Jun 2019
Raphael
Raphael, 1-night business trip
Verified Hotels.com guest review
2/10 Poor
21 May 2019
Beware of trains.... No sleep.
Don't book this hotel in case you plan to do some sleeping. I used ear plugs but that was not enough. Trains keept me woke all night. But other than you cannot get Any sleep the hotel was good: Nice self service check in machine. Clean room. And nice location in the friendly small village of Uster.
Jacob
Jacob, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
26 Mar 2019
Verified traveller
3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
7 Jan 2019
Fabiola is stay in Uster!
The stay at Tilia was lovely. The hotel exceeded all our expectations by far. The croissants and coffee were an added bonus for sure. Rooms were very clean and there was no disturbance/ noise.
The only fault I could find was the pillows hurt our neck as they were to soft.
Verified traveller
3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
16 Oct 2018
Good Hotel, Great Location
Hotel is very clean and modern. Beds were comfy and rooms were spacious. Convenient to the train station with a 15/20 min train into Zurich main station. My only complaint would be there is not someone at the front desk all the time. We had an issue with our key not working and had to keep checking to find someone to fix it. My only other complain would be there is a Church right behind the hotel that starts ringing it’s bells at 6:45 AM everyday for at least 5-10 minutes!!! Guess that’s why they provide earplugs inside the bathroom medicine cabinet.
Meredith
Meredith, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
29 Aug 2018
Very nice, new hotel
Very nice, new hotel close t city center but also close to railway
bieke
bieke, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
30 Mar 2018
Great hotel. Central. You could not ask for more.
Fussy74
Fussy74, 1-night trip
Verified Ebookers guest review
6/10 Good
11 Jan 2025
Grunsätzlich bin ich immer zufrieden mit der Unterkunft. Dieses Mal hat es im Zimmer stark gerochen, aus dem Bad. Ich war im Zimmer 211.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Dec 2024
Der Automat für den Zimmerschlüssel ist ein wenig Zeitraubend.
Zimmer Gut und Komfortabel, es wahr ein wenig Kalt im im Bad und WC.
Tiefgarage Parplatz Top
Andreas
Andreas, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Jun 2024
I will come back
I am not used to enter in a self-checking hôtel but this is simple and quick…. I had a room in a very good shape, Fridge was to turn ON but this is a good idea not to leave it always running empty.
Bed. are really confortable… and it is at 200m from train station… I was using crutches and everything was perfect. There is no AirCon in the room and I found it perfect like that. The room was beat the rails so some noise early in the morning (about 6:00am)… otherwise very quiet
Jean-Marc
Jean-Marc, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
26 May 2024
Zum Schlafen hervorragend
Yolanda
Yolanda, 1-night trip
Verified Hotels.com guest review
8/10 Very good
24 May 2024
Michel
Michel, 2-night trip
Verified Expedia guest review
8/10 Very good
19 Jan 2024
Einfach nur Top 🔝
Ein sehr schönes Hotel.
Anscheinend erst Anfang Januar 2024 eröffnet…
Modernes Design mit etwas Industrie look.
Top motiviertes Personal, sehr aufmerksam, und freundliche.
Rundum einfach gut, habe es schon einigen Freunden weiter empfohlen 💪😜👍