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Hotel Principe

3.0 star property
Chetumal hotel with outdoor pool and restaurant

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Principe

Outdoor pool
Executive Double Room, 2 Double Beds | In-room safe, iron/ironing board, free WiFi, bed sheets
Breakfast, lunch, dinner served; Regional cuisine
Property entrance
Standard Double Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Children's pool
  • Pool bar
  • Room service
  • Business centre
  • 3 meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Children's pool
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Lift
The price is ฿1,287
฿1,585 total
includes taxes & fees
7 Jan - 8 Jan 2025

Room options

View all photos for Standard Double Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Double Room

Highlights

Balcony
Air conditioning
TV
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
Pet friendly
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Double Room, 2 Double Beds

In-room safe, iron/ironing board, free WiFi, bed sheets

Executive Double Room, 2 Double Beds

Highlights

Air conditioning
TV
Private bathroom
Free bottled water
Cable channels
Iron/ironing board
Daily housekeeping
In-room safe
  • Sleeps 4
  • 2 Double Beds

Similar properties

Terrace/patio

Hotel Suites Arges - Centro Chetumal

Pool
Pet-friendly
Free parking
Free WiFi
8.2 out of 10, Very good, (413)
The price is ฿1,266
฿1,585 total
includes taxes & fees
25 Dec - 26 Dec
Hotel Suites Arges - Centro Chetumal
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About the area

Map
Prolongacion Heroes #326, Chetumal, QROO, 77010

What's nearby

  • Museum of Maya Culture - 11 min walk - 0.9 km
  • Palacio de Gobierno - 4 min drive - 2.7 km
  • Explanada de la Bandera - 4 min drive - 3.2 km
  • Palacio Municipal De Othon P. Blanco - 4 min drive - 3.0 km
  • Chetumal Ferry Terminal - 4 min drive - 3.0 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 11 min drive
  • Corozal (CZH) - 42 min drive

Restaurants

  • ‪Yazid Pizza - ‬6 min walk
  • ‪Carnitas Estilo Michoacan "El Compadre - ‬9 min walk
  • ‪Yazi'd Pizza - ‬4 min walk
  • ‪Restaurant Bucaneros - ‬7 min walk
  • ‪La Terraza de Tito - ‬6 min walk

About this property

Hotel Principe

Enjoy your visit to Chetumal with a stay at Hotel Principe. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Arlequin, which serves Regional cuisine and is open for breakfast, lunch and dinner. Other features include a poolside bar, a children's pool and a terrace.

Languages

English, Spanish

At a glance

Hotel size

  • 79 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Minimum check-in age – 18
  • Check-out time is 12:30 PM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets allowed (dogs only, 1 total)*
  • Specific rooms only, restrictions apply*
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7 AM–noon
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)

Travelling with children

  • Children's pool

What to do

  • Access to nearby health club

Working away

  • Business centre
  • 3 meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Free newspapers in reception
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • An outdoor pool
  • Banquet hall

Accessibility

  • Wheelchair-accessible bathroom dressing table
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Closed-captioned TV
  • Doorbell and phone notifications
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Arlequin – This restaurant specialises in Regional cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 125 for adults and MXN 95 for children

Pets

  • Pets are allowed for an extra charge of MXN 200.00 per accommodation, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:30 PM

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.

Also known as

Hotel Principe Chetumal
Principe Chetumal
Hotel Principe Hotel
Hotel Principe Chetumal
Hotel Principe Hotel Chetumal

Frequently asked questions

Does Hotel Principe offer free cancellation for a full refund?
Yes, Hotel Principe does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Principe?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 6:00 AM to 10:30 PM.
Are pets allowed at Hotel Principe?
Yes, dogs are welcome, with a limit of 1 total. There's a charge of MXN 200.00 per accommodation, per night.
What are the check-in and check-out times at Hotel Principe?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 12:30 PM. Contactless check-out is available.
What is there to do at Hotel Principe and nearby?
Hotel Principe has an outdoor pool and access to a nearby health club.
Are there restaurants at or near Hotel Principe?
Yes, Arlequin offers Regional cuisine.
What's the area around Hotel Principe like?
Hotel Principe is in the heart of Chetumal, a short 11-minute walk from Museum of Maya Culture and 18 minutes' walk from Museo de la Ciudad.

Hotel Principe Reviews

Reviews

7.2

Good

7.6/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Very good

Rhyanne, 2-night trip
Verified Expedia guest review

6/10 Good

Adrianne, 1-night trip
Verified Expedia guest review

2/10 Poor

Room and price was good but the place is unsafe some of my stuff was stolen not a safe place to stay?
Herman, 1-night romance trip
Verified Expedia guest review

6/10 Good

Very old, was not sure if it was properly clean.
JOHANNA, 1-night trip
Verified Expedia guest review

2/10 Poor

The room was horrible air conditioners did not work at all. They came up eight times to fix my air condition and never work, and never thought about putting me in a different room.
Jacob, 1-night family trip
Verified Expedia guest review

2/10 Poor

Ryan, 1-night trip
Verified Expedia guest review

6/10 Good

…
Emil, 2-night trip
Verified Expedia guest review

2/10 Poor

I paid for 2 rooms before I arrived at the property just to avoid any hassle. When I checked in, I was told there were no room available. Two minutes later, the guy came and Said he just noticed that someone check out two hours ago and the rooms should be clean and ready. I got my room keys, went upstairs to my room just to find the room in a total mess. There were the sheets wrapped up on the bed, the floor was wet and dirty Towels on the floor. I then had to go back downstairs (Staying on the third floor) The elevator is not working so I had to use the stairs, Where I told the receptionist that the room was dirty. Who then told me that I would have to wait 1 and half hours for the room to be cleaned. I had no other option but to wait. After he came back and said the room was ready, I went back to the room. There were no towels or toilet paper. I had to again leave from the 3rd floor and go back downstairs and told him that there is no towels and there is no toilet paper in the room. They then gave me two towels one roll of toilet paper and I informed them that the room I booked, was 4 of us stating in. My wife, my 2 kids and I so I would need 2 additional towels. They said I can only get 2 towels still. I had to leave Hotel to purchase two towels, because we do not share towels at home. I got back went to use the bathroom on the toilet and the toilet seat caved in with me. I have pictures of how the room was when I arrived, and I also have pictures of the toilet.
Kris, 1-night family trip
Verified Expedia guest review

6/10 Good

They could not find our reservation when arrived
Sam, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Pierre, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Pierre, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Timothy, 2-night trip
Verified Orbitz guest review

6/10 Good

Priscilla, 2-night trip
Verified Expedia guest review

8/10 Very good

Priscilla, 1-night trip
Verified Expedia guest review

10/10 Exceptional

The place is just fine for the money, in a quiet area, nice parking, used to be very nice for sure - but now needs a bit off renovations, the linen is well worn out, towels are old, the ceiling needs attention, but ac worked, there was hot water and overall the place is clean. The staff is very nice and helpful. There is a restaurant on site too. We didn’t use the pool but it was open and looked usable:) overall a good option for small budget!
Marianna, 1-night trip
Verified Expedia guest review

2/10 Poor

The stay never happened. When we arrived, we were told they had no room. When we showed our reservation with proof of payment, they said they wouldn’t honor the reservation and we needed to get a refund from Expedia. They claimed their system is not updated , hence why it showed they had available rooms on Expedia. Terrible staff with bad attitudes.
Delroy, 1-night trip with friends
Verified Expedia guest review

8/10 Very good

Abram, 1-night trip
Verified Expedia guest review

4/10 Fair

We weren’t able to ask for extra towels after the pool so we had to shower with the wet ones. The internet connection is non existent. No do not disturb sign so room service comes into your room while you sleep. The bathroom has no floor mat and we had bugs in our bathroom. The pool was nice. Hotel is not good for a vacation stay but for just a quick check in and out.
Kiyah, 2-night trip with friends
Verified Expedia guest review

2/10 Poor

We didn’t get to stay at the hotel, their rooms were not secured- our room window which was almost the size of the door could not lock! There was no wifi for us to stay connected with family & friends plus the staff had us in circles before even attempting to address us. The pool water was very dirty looking and no flowing water. I will attach photos. Their television was unusable because there was no internet and it was a tv from the Stone Age.
Fredrico, 1-night family trip
Verified Expedia guest review

4/10 Fair

Room is clean Expected a phone and mini fridge in room
Verified Expedia guest review

8/10 Very good

Frank, 1-night trip
Verified Orbitz guest review

6/10 Good

Verified Expedia guest review

6/10 Good

Its a humble hotel, great for locals whom are looking for a night stay. But not what my family was looking for in a family location. Very clean just muggy due to the humidity.
Laura B, 1-night family trip
Verified Expedia guest review

2/10 Poor

The service was poor, the pool was out of service the whole time i was there, the room needed upliftment i was very disappointed with Hotel Principe will not stay there anymore and will not recommend this place to anyone.
Carlette, 1-night romance trip
Verified Orbitz guest review

2/10 Poor

The room was not properly cleaned. The bathroom door had stains, the bathing curtains had stains, the sheets were stained. There was no blankets or comforter. The pool was not usable the entire weekend. Asked for toilet paper and was told we can’t get any until they come clean the room. Horrible experience
Andre, 2-night family trip
Verified Expedia guest review