No.58 Chang'an Road, North Section, Xi'an, Shaanxi, 710061
What's nearby
Drum Tower - 3 min walk
Shaanxi History Museum - 3 min drive
Giant Wild Goose Pagoda - 4 min drive
Xi'an Bell Tower and Drum Tower - 5 min drive
Xi'an Bell Tower - 5 min drive
Getting around
Xi'an (XIY-Xianyang Intl.) - 43 min drive
Xi'an East Station - 11 min drive
Xi'an West Railway Station - 21 min drive
Xi'an Station - 22 min drive
Nanshaomen Station - 2 min walk
Tiyuchang Station - 8 min walk
Yongningmen Station - 15 min walk
Restaurants
毛公湘菜馆 - 8 min walk
巴黎艺术公馆 - 12 min walk
德发长饺子馆 - 7 min walk
香雪海茶楼 - 7 min walk
蓝草咖啡 - 7 min walk
About this property
Xi'an Hotel
Enjoy your visit to Xi'an with a stay at Xi'an Hotel. Guests can splash around at the indoor pool or grab a bite to eat at one of the 4 restaurants. The property is only a short walk to public transportation: Nanshaomen Station is 2 minutes and Tiyuchang Station is 8 minutes.
At a glance
Hotel size
142 rooms
Special check-in instructions
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Pets
Pets not allowed
Parking
Free on-site self-parking
Other information
Designated smoking areas
Property amenities
Food and drink
4 restaurants
Room service
Services
On-site car hire
Dry cleaning/laundry services
Hair salon
Facilities
An indoor pool
Room amenities
Sleep well
Blackout curtains
Special features
Dining
On-site venue – This restaurant specialises in Chinese cuisine and serves breakfast, lunch and dinner.
Fees & policies
Policies
This property accepts credit cards.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Also known as
Hotel Xi'an
Xi'an Hotel
Sheraton Xi'An Hotel China/Shaanxi
Xi An Sheraton
Xi'an Hotel Hotel
Xi'an Hotel Xi'an
Xi'an Hotel Hotel Xi'an
Frequently asked questions
Is there a pool at Xi'an Hotel?
Yes, there's an indoor pool.
Are pets allowed at Xi'an Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Xi'an Hotel?
Yes, there's free self parking.
What is there to do at Xi'an Hotel and nearby?
Xi'an Hotel has an indoor pool.
Are there restaurants at or near Xi'an Hotel?
Yes, there are 4 on-site restaurants, featuring Chinese cuisine.
What's the area around Xi'an Hotel like?
Xi'an Hotel is a short 2-minute walk from Nanshaomen Station and 3 minutes' walk from Drum Tower.
Xi'an Hotel Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
7.6/10
Staff & service
7.4/10
Amenities
7.4/10
Property conditions & facilities
Reviews
8/10 Very good
17 Oct 2019
Jessica
Jessica, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
28 Sep 2019
24 hours check in is very convenient for long distance travelers
Peng
Peng, 1-night family trip
Verified Expedia guest review
2/10 Poor
26 Oct 2015
Unfortunate experience.
When I checked in I was told no Reservation. I had confirmation from Hotels.com but that meant nothing. They agreed that I was in the right place. They basically implied that I probably made it up because they wouldn't give that rate so unless I could prove it, they wouldn't honour it. After many minutes of frustrated talking, (keeping my cool nicely) they agreed on one night at that rate but I would have to look for other accomm the next day. It seemed they had never heard of Hotels.com.
The room was the crappiest smallest room in the back corner of the hotel with a bathroom/toilet that two of us couldn't physically fit in at the same time. The carpets had never been vacuumed. The beds felt like a hard board. I had booked a higher priced upgrade to a "Deluxe Suite".
The next day at reception with a laptop logged onto Hotels.com account showing my confirmation and the room I booked, they agreed to extend for the other two nights I had originally booked at the same rate. (I should have checked out and gone somewhere else). I didn't get the upgrade or any offer of apology or compensation. In fact the attitude of all the staff was as if they didn't want to be there or bother with anything at all. While I was at the counter another guest walked up to the counter and stood there for quite a while as 3 clerks stood about trying to look busy, then huffed and finally walked away unattended. Please don't stay at this hotel, I certainly won't, they don't deserve your business.
Malcolm
Verified Hotels.com guest review
6/10 Good
11 Oct 2015
The hotel is easy to find and very closed to the metro station. The rooms are ok but need the carpets to be changed.
David
Verified Hotels.com guest review
6/10 Good
1 Oct 2015
jerome
Verified Hotels.com guest review
10/10 Exceptional
16 Oct 2019
Muy buena atención teniendo en cuenta las dificultades debidas al idioma... Gran disposición para solventar cualquier necesidad dentro de lo factible... 😊
Verified traveller
1-night romance trip
Verified Expedia guest review
8/10 Very good
11 Oct 2019
De lujo pero hay que conocer el idioma, disponen de lo necesario para una estancia confortable y pràctica