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The Quay Hotel Lavender

3.0 star property
Hotel with restaurant, near Bugis Street Shopping District

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Quay Hotel Lavender

Interior
Exterior
Property entrance
Property entrance
Reception

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
  • Free parking
  • Laundry facilities
  • 24/7 front desk
  • Free WiFi
  • Internet access
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • 24-hour front desk
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Concierge services
  • Luggage storage
Feel at home
  • Children stay free
  • Fridge
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room

Standard Double Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Double Room

Highlights

Fridge
Flat-screen TV
Hairdryer
Private bathroom
Minibar
Coffee/tea maker
In-room safe
Daily housekeeping
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

Highlights

Fridge
Flat-screen TV
Hairdryer
Private bathroom
Minibar
Coffee/tea maker
In-room safe
Daily housekeeping
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Room, 1 King Bed

Highlights

Fridge
Flat-screen TV
Hairdryer
Private bathroom
Coffee/tea maker
In-room safe
Daily housekeeping
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room

Standard Single Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Single Room

Highlights

Fridge
Flat-screen TV
Hairdryer
Private bathroom
Minibar
Coffee/tea maker
In-room safe
Daily housekeeping
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

Similar properties

Lobby

The Quay Hotel West Coast

Airport transfer
Free parking
Free WiFi
Restaurant
7.2 out of 10, Good, (118)
The price is ฿2,751
฿3,339 total
includes taxes & fees
26 Dec - 27 Dec
The Quay Hotel West Coast
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About the area

Map
Lavender Street, 139, Singapore, SIN, 338739

What's nearby

  • Mustafa Centre - 11 min walk - 0.9 km
  • Bugis Street Shopping District - 14 min walk - 1.2 km
  • Orchard Road - 5 min drive - 4.2 km
  • Marina Bay Sands Casino - 6 min drive - 4.6 km
  • Singapore National Stadium - 6 min drive - 4.0 km

Getting around

  • Singapore (XSP-Seletar) - 21 min drive
  • Changi Airport (SIN) - 25 min drive
  • Senai International Airport (JHB) - 68 min drive
  • Batam Batu Besar (BTH-Hang Nadim) - 21.9 miles/35.2 km
  • Kempas Baru Station - 33 min drive
  • JB Sentral - 44 min drive
  • Bendemeer MRT Station - 4 min walk
  • Lavender Station - 10 min walk
  • Farrer Park Station - 13 min walk

Restaurants

  • ‪Cheng Mun Chee Kee Pig Organ Soup - ‬2 min walk
  • ‪Chye Seng Huat Hardware - ‬2 min walk
  • ‪Kok Kee Wanton Noodles - ‬2 min walk
  • ‪Prince Noodles - ‬2 min walk
  • ‪Lola Faye Cafe - ‬2 min walk

About this property

The Quay Hotel Lavender

The Quay Hotel Lavender offers a great location, putting you within a 15-minute walk of Mustafa Centre and Bugis Street Shopping District. Guests looking for a bite to eat can visit Petite Menu, which serves international cuisine. Also, Gardens by the Bay and Orchard Road are a short five-minute drive away. The property is only a short walk to public transportation: Bendemeer MRT Station is 4 minutes and Lavender Station is 10 minutes.

Languages

Chinese (Mandarin), English, Filipino, Indonesian, Malay

At a glance

Hotel size

  • 105 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in start time: 2 PM; check-in end time: anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free wired internet access in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge

Travelling with children

  • Children stay for free (see details)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Built in 2008
  • Safe-deposit box at front desk

Accessibility

  • Lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Petite Menu – This restaurant specialises in international cuisine.

Fees & policies

Refundable deposits

  • Deposit: SGD 100.00 per stay

Policies

Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards. Cash is not accepted.

Also known as

Aqueen Hotel Lavender
Aqueen Lavender
Aqueen Lavender Hotel Singapore
Aqueen Lavender Singapore
Hotel Aqueen Lavender
Lavender Aqueen Hotel
Aqueen Hotel Lavender Singapore
Aqueen Hotel Lavender

Frequently asked questions

Does The Quay Hotel Lavender offer free cancellation for a full refund?
Yes, The Quay Hotel Lavender does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Quay Hotel Lavender?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Quay Hotel Lavender?
Yes, there's free self parking.
What are the check-in and check-out times at The Quay Hotel Lavender?
Check-in start time: 2 PM; check-in end time: anytime. Check-out time is noon.
Is there an on-site casino at The Quay Hotel Lavender?
No, this hotel doesn't have a casino, but Marina Bay Sands Casino (6-min drive) and Resort World Sentosa Casino (15-min drive) are both nearby.
Are there restaurants at or near The Quay Hotel Lavender?
Yes, Petite Menu offers international cuisine.
What's the area around The Quay Hotel Lavender like?
The Quay Hotel Lavender is a short 4-minute walk from Bendemeer MRT Station and 11 minutes' walk from Mustafa Centre.

The Quay Hotel Lavender Reviews

Reviews

7.0

Good

7.2/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Exceptional

Awesome
Good and private
Allagan, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Good room assigned to me. Spacious
Boon hui, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Allagan, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Boon hui, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Boon hui, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

The back of the door and carpet is so dirty that I can see the dirt from the corner of the room. Aircon is so dusty and the wall all is not furnished well
Adeline, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Thumbs up !
All good except no carpark for guests...
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good👍
All staff very helpful and nice specialist the customer service Joviel very helpful and nice person.
Tey, 2-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Disappointing stay!
Pros: Room was decent size enough for 1 pax. Basic necessities were provided. Cleanliness done by the housekeeping team on a daily basis was meeting expectation. Cons: First entry into the room with musky smell originating from the toilet. The small ventilation fan and wet soaked bath curtains were the reason. Since this is a single bed, the layout of this type in this hotel are just beside the lifts. You’ll hear the working mechanism sound of the lifts going up and down until the late night and beyond. The layout and design of this is simply not reasonable and purely for the sake of maximising the room capacity for profit. Any request for a room change will be an upgrade and a small fee for each night will be imposed. Ridiculous. The aircon is wacky. When you’re set the speed and temperature, it gets cold but after a long time, it will just operate in economical mode or power saver mode making the room stuffy and warm again. Readjustment again seems to do the trick but it’s annoying.
Steven, 4-night trip
Verified Hotels.com guest review

6/10 Good

ok for a short stay
Hotel staff, especially Peter and David on a night were lovely and really helpful, helped move us rooms and helped find a missing item we had left. Overall, it was ok for a quick trip to Singapore as the place Is so expensive anyway - its a quick walk to the city mall and a quick walk to the train station. However, we found that the rooms were outdated, single glazing glass meant you could hear everything from birds to builders at 5am. Unfortunately we left the room each morning covered in bug bites and the bed and pillows were the most uncomfortable things I’ve ever slept on. Also other hotel goers were incredibly rude and would shout outside their rooms from am to 12am daily - obviously the hotel and staff are not at fault. However, it is a basic, budget hotel and it is in a convenient location, for a quick one or two night stay it is ok.
Thomas, 4-night trip
Verified Hotels.com guest review

2/10 Poor

Too loud. People in other rooms were keep slamming the doors and constantly talking to each other loudly until 2 am in the morning. Finally I had to call the receptionist to tell them to be quit.
1-night business trip
Verified Hotels.com guest review

4/10 Fair

Dung, 6-night business trip
Verified Hotels.com guest review

6/10 Good

7-night trip
Verified Expedia guest review

10/10 Exceptional

Quality and Affordable!
It was my first time staying at the Aqueen Lavender and it was the best place I could possibly have stayed in for my budget. As a solo traveler, the room was appropriately sized and I stayed in full comfort. Housekeeping service was excellent! One of the best aspects was the location: less than 5 minute walking distance to Bendemeer MRT station (Downtown Line), Lavender MRT, and various bus stations, all of which connected me quite quickly to the tourist attraction spots and the CBD area. This hotel is as centrally located as you can get! Very easy for first-time visitors to Singapore who want to stay closer to central. All the staff members were very friendly and assisted me as best possible, whether it was directions, special needs, etc. Maximum score for me! Thank you, Aqueen Lavender!
Jayshendra, 5-night trip
Verified Hotels.com guest review

8/10 Very good

I can't expect too much out of a reasonable price. The interiors were outdated and some corners of the room that may not be always apparent to the housekeeping were taken for granted (in short it was a little dirty but not completely). Nevertheless, it was alright for a one night stay.
Ice, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Decent valuable for price
1-night romance trip
Verified Hotels.com guest review

2/10 Poor

Not comfortable lot of road noise
The room was small not clean and had lot of road noise as the windows are not sound proof
1-night trip
Verified Hotels.com guest review

6/10 Good

Budget stay for business travel.
This is a good hotel for value of money. I traveled for business purposes and found the room to be very small. When I upgraded to the King bed room the space was not an issue. Internet speed is very good. Manage your breakfast time appropriately. Breakfast choice is limited but very well prepared. Service is excellent. The best part is the area based restaurants and hawker stalls. All great quality food.
ravi, 7-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Convenient to get to with ample parking spaces all around at night
1-night trip with friends
Verified Expedia guest review

6/10 Good

Staycation
Pricing similar to a 3.5 star hotel but conditions not up to standard.
Gerard, 12-night trip
Verified Hotels.com guest review

2/10 Poor

The staff is rude and not welcoming at all. The toilet shower is so small The cabinet below the sink is rotten
WongLW, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Location was near MRT At major intersection. Easy walk to some tourist sites. Food near at hand.
7-night family trip
Verified Expedia guest review

8/10 Very good

Management very helpful.
Alexis, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Close to shopping mall and metro.helpful staff.room was comfortable.washroom was a little small but we had all we wanted.i have no complains.
2-night trip with friends
Verified Expedia guest review

6/10 Good

the room is terribly so small and it's difference from our experience stay in same hotel last 2 years.
Irma Intan Ezliena, 1-night trip with friends
Verified Hotels.com guest review