Lakeside Palace Hotel offers a fantastic location, putting you a short five-minute walk from Hoan Kiem Lake and Hanoi Old Town Night Market. You can indulge in Swedish massages or facials, then grab a bite to eat at the coffee shop/cafe. A bar/lounge, a fitness centre and a sauna are other highlights.
Languages
English, French, Thai, Vietnamese
At a glance
Hotel size
30 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: 11:30 PM
Minimum check-in age – 16
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 16
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
No pets or service animals allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
On-site parking is limited
Transfers
Airport shuttle on request (available 24 hours a day)*
Train station pickup*
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Coffee shop
24-hour room service
Snack bar/deli
Travelling with children
Children stay for free (see details)
Working away
Business centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Porter/bellhop
Bike hire
Facilities
1 building/tower
Built in 2009
Safe-deposit box at front desk
Terrace
Library
Television in common areas
Fitness centre
Sauna
Reception hall
Accessibility
Lift
Room amenities
Be entertained
DVD player
32-inch LCD TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Electric kettle
Slippers
Sleep well
Soundproofed rooms
Free cot/infant bed
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Food and drink
Mini fridge
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Dining
On-site venue – restaurant.
Fees & policies
Optional extras
Dial-up internet access is available in guestrooms for an extra charge
Airport shuttle service is offered for an extra charge of USD 20 per vehicle (one-way. Maximum occupancy 7)
Train station pick-up service is offered for an extra charge
Children & extra beds
Rollaway beds are available for USD 15.0 per day
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property accepts credit cards and cash.
Also known as
Golden Lake Hotel
Golden Lake View
Golden Lake View Hanoi
Lakeside Palace Hotel Hanoi
Golden Lake View Hotel Hanoi
Hotel Golden Lake
Golden Lakeside Hotel Hanoi
Lakeside Palace Hanoi
Golden Lakeside Hanoi
Golden Lakeside
Lakeside Palace
Lakeside Palace Hotel Hotel
Lakeside Palace Hotel Hanoi
Lakeside Palace Hotel Hotel Hanoi
Frequently asked questions
Does Lakeside Palace Hotel offer free cancellation for a full refund?
Yes, Lakeside Palace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Lakeside Palace Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Lakeside Palace Hotel?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Lakeside Palace Hotel?
Yes, an airport shuttle is available. The charge is USD 20 per vehicle one-way.
What are the check-in and check-out times at Lakeside Palace Hotel?
Check-in start time: 2 PM; check-in end time: 11:30 PM. Check-out time is noon.
What is there to do at Lakeside Palace Hotel and nearby?
Lakeside Palace Hotel has a sauna and a fitness centre.
Are there restaurants at or near Lakeside Palace Hotel?
Yes, there's an on-site restaurant.
What's the area around Lakeside Palace Hotel like?
Lakeside Palace Hotel is a short 3-minute walk from Hoan Kiem Lake and 4 minutes' walk from Hanoi Old Town Night Market.
Lakeside Palace Hotel Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.0/10
Cleanliness
7.4/10
Staff & service
6.0/10
Amenities
7.0/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
6/10 Good
18 May 2024
Sean
Sean, 1-night trip
Verified Expedia guest review
10/10 Exceptional
30 Apr 2023
Austin
Austin, 1-night trip
Verified Hotels.com guest review
2/10 Poor
30 Jul 2017
We had an extremely bad experience we had booked two rooms on turning the bed down baby faeces were present over the sheets.Very upsetting our friend vomited on discovering this hotel changed sheets but no apology or recompense. Hotel.com should remove this hotel from recommended list.
Wendy
Wendy, 1-night trip with friends
Verified Hotels.com guest review
4/10 Fair
24 Mar 2017
Unclean
We stayed one night here. They put us on the first floor and it was loud all night. The room was dirty and needs an update. The bed felt like a brick and the safe wasn't working properly.
Verified traveller
Verified Hotels.com guest review
10/10 Exceptional
19 Mar 2017
In the heart of Hanoi old quarter.
Clean and tidy hotel in the old quarter of Hanoi close to the lake. Staff were friendly and polite. Rooms were well maintained and comfortable. View over lake at breakfast was amazing. Hotel close to shops and markets, area easy to get around once you have street map, ask at front desk. Able to leave luggage at hotel while doing overnight tours.
Phillipa
Verified Hotels.com guest review
8/10 Very good
14 Feb 2017
Great location, clean room, strong wifi signal
The hotel is in a great location near the Lake and the old quarter, the room is clean.
Piyamin
Verified Hotels.com guest review
10/10 Exceptional
13 Nov 2016
Great location
Have stayed there previously and will be staying again
Darren
Verified Hotels.com guest review
6/10 Good
1 Oct 2016
A safe hotel in old city center
BE AWARE: NO GYM as said in the hotel details. Breakfast buffet closes at 9am (!). Others are quite OK and worth the money spent.
깨끗하고 시설도 좋았습니다
올드쿼터와 가까워 지내는동안 무리 없었고
호수까지도 충분히 걸어다닐수 있었습니다
Verified traveller
1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
25 Oct 2017
가성비최고의 호불호 호텔!
출장길에 들른 호안키엠의 풍경과 베트남의 문화를 즐길수있는 가성비최고의 호텔이었으나 욕실만 조금불편한 점이 아쉽지만 다음에 재방문하고싶은 인상깊은 곳이었습니다! 뷰별로 다소 호불호가 있을듯하니 반드시 전경사진 등 참조하여 이용하시면 좋을듯 하네요!
JONG JIN
JONG JIN, 1-night family trip
Verified Hotels.com guest review
6/10 Good
11 Apr 2017
Bra läge, ok standard
Bra läge. Stora rymliga rum. Ganska så slitna och slarvigt städade.
Frukosten var ingen höjdare, sparsamt utbud och 45 min efter öppnandet, när vi var tvungna att gå, var allt fortfarande inte framsatt.