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Hotel Carvallo

3.5 star property
Cuenca hotel with restaurant and bar/lounge

Choose dates to view prices

In the heart of Downtown Cuenca, Hotel Carvallo offers a unique experience. Enjoy free full breakfast and manager's reception, plus convenient services like grocery shopping and in-room WiFi. The on-site restaurant serves up delicious meals throughout the day.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free breakfast
  • Airport transfer
  • Pet-friendly
  • Free parking
  • Free Wi-Fi
  • Restaurant

Main amenities (12)

  • Housekeeping (on request)
  • Restaurants and bar/lounge
  • Room service
  • Coffee shop/cafe
  • 24-hour business centre
  • Conference centre
  • Business centre
  • 2 meeting rooms
  • Airport shuttle
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden

Feel at home (6)

  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Laundry facilities
  • Blackout curtains
  • Free food shopping service

Room options

View all photos for Single Room Standard

Hypo-allergenic bedding, down duvets, pillow-top beds

Single Room Standard

  • 24 sq m
  • Sleeps 2

View all photos for Double Room Standard

Hypo-allergenic bedding, down duvets, pillow-top beds

Double Room Standard

  • 24 sq m
  • Sleeps 2

View all photos for Double Suite Junior

Hypo-allergenic bedding, down duvets, pillow-top beds

Double Suite Junior

  • Sleeps 2

View all photos for Double Suite

Hypo-allergenic bedding, down duvets, pillow-top beds

Double Suite

  • Sleeps 2

View all photos for Double Room Standard

Hypo-allergenic bedding, down duvets, pillow-top beds

Double Room Standard

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • Sleeps 2

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About the area

Map
Gran Colombia 9-52, y Benigno Malo Cuenca 10101 Ecuador, Cuenca, cuenca, 10101

What's nearby

  • Calderon Park - 2 min walk - 0.2 km
  • New Cathedral of Cuenca - 2 min walk - 0.2 km
  • Convent of the Assumption - 2 min walk - 0.2 km
  • San Francisco Plaza Market - 3 min walk - 0.3 km
  • Río Tomebamba & Calle Larga - 10 min walk - 0.9 km

Getting around

  • Cuenca (CUE-Mariscal Lamar) - 10 min drive
  • 14n - Antonio Borrero Station - 3 min walk
  • Luis Cordero (Hermano Miguel) Station - 4 min walk
  • Gaspar Sangurima Tram Station - 9 min walk
  • Unidad Nacional Tram Station - 20 min walk
  • Terminal Terrestre Station - 20 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Framalu - ‬5 min walk
  • ‪Chocolateria Dos Chorreras - ‬2 min walk
  • ‪Raymipampa - ‬2 min walk
  • ‪Angelus by Tutto Freddo - ‬2 min walk
  • ‪Bauhouse Hostel & Bar - ‬1 min walk

About this property

Hotel Carvallo

Hotel Carvallo is just 1.6 mi (2.6 km) from the airport and offers a shuttle (available 24 hours). For a bite to eat, guests can visit CARVALLO, which serves breakfast, lunch and dinner. Other highlights at this Colonial hotel include a bar/lounge and a garden. Public transportation is close by: Gaspar Sangurima Tram Station is only 9 minutes on foot.

At a glance

DONE

Hotel size

    • 25 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls and litter boxes available
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Free uncovered on-site self-parking
    • On-site garage
    • 24-hours off-site parking within 7 ft (USD 8.50 per day)
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property
    • No stag or hen parties

Property amenities

Food and drink

  • Free full breakfast each morning 8:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • Room service (limited hours)

What to do

  • Shopping
  • Ecotours nearby
  • Hiking/biking trails nearby

Working away

  • 24-hour business centre
  • 2 meeting rooms
  • Computer station
  • Conference centre (70 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free food/drink shopping service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2003
  • Safe-deposit box at front desk
  • Garden
  • Banquet hall
  • Colonial architecture

Accessibility

  • Wheelchair-accessible
  • Assistive listening devices available
  • Handrails in hallways
  • Hallway handrail height (centimetres): 76

Room amenities

Be entertained

  • 32-inch LCD TV
  • Digital TV channels
  • First-run films
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Pillow-top mattress
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone

Food and drink

  • Free bottled water

More

  • Housekeeping on request
  • Guidebooks/recommendations

Special features

Dining

CARVALLO – This restaurant serves breakfast, lunch and dinner. Reservations are required.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Ecuador value-added tax (VAT) at 15%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Ecuador.

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 10 per room (return)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 25.0 per night
  • Airport shuttle for children between the ages of 1 and 12 costs USD 2 (return)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 15 per pet, per stay

Parking

  • Parking is available nearby and costs USD 8.50 per day (7 ft away; open 24 hours)

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club

Also known as

Carvallo Cuenca
Hotel Carvallo
Hotel Carvallo Cuenca
Carvallo Hotel Cuenca
Hotel Carvallo
Hotel Carvallo Hotel
Hotel Carvallo Cuenca
Hotel Carvallo Hotel Cuenca

Frequently asked questions

Are pets allowed at Hotel Carvallo?

Yes, pets are welcome. There's a charge of USD 15 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Hotel Carvallo?

Yes, there's free self parking.

Is an airport shuttle service offered by Hotel Carvallo?

Yes, an airport shuttle is available. The charge is USD 10 per room return.

What are the check-in and check-out times at Hotel Carvallo?

Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.

What is there to do at Hotel Carvallo and nearby?

Have fun during the warmer months with activities nearby such as hiking. Additional recreation nearby includes ecotours. Hotel Carvallo also has a garden.

Are there restaurants at or near Hotel Carvallo?

Yes, there's an on-site restaurant, CARVALLO.

Does Hotel Carvallo have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

What's the area around Hotel Carvallo like?

Hotel Carvallo is in Downtown Cuenca, a short 9-minute walk from Gaspar Sangurima Tram Station and 2 minutes' walk from Calderon Park.

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Reviews

Hotel Carvallo Reviews

8.0

Very good

9.2

Cleanliness

8.6

Location

8.8

Staff & service

8.2

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

Lovely boutique hotel located in historic old town Cuenca. Safe and convenient. You can stay here and walk local historic streets and see the local churches and check out local restaurants. Room was clean and neat. Service was great!
Maria, 1-night trip
Verified

8/10 Very good

The property has a historic charm. The staff were very personable and helpful. Our room, a suite, was spacious and comfortable. The only downside was the street noise. Our room was in the front of the hotel and the passing cars, trucks, motorcycles were loud well into the wee hours.
Amy, 4-night trip
Verified

10/10 Exceptional

The is a very old quaint hotel. It is adorable and well taken care of. The staff is top notch and go out of their way to meet every need, even before you know you need it. They attend to every detail. The breakfast is prepared and presented very tastefully. The staff make you feel right at home. Located in downtown, it is within walking distance of restaurants and shops. We will return to this diamond in the rough, for future stays in Cuenca.
Kim, 1-night trip
Verified

6/10 Good

Nice house but NO HOT WATTER
Fabián, 1-night trip
Verified

10/10 Exceptional

Nice to go to a small hotel and feel the friendly Atmosphere The property is well kept and retains it old world feel in every respect
Leo, 3-night trip
Verified

10/10 Exceptional

El desayuno muy rico! La cama muy cómoda y el servicio excelente
2-night trip
Verified

8/10 Very good

Hola

Excelente estancia
David, 4-night trip
Verified

8/10 Very good

Situated in the Center makes walking to the historic sites easy. Many of the furniture Spears to be antique but by using them they are old ( beds make noises when you turn around, bathtub is very slippery, toiletinstallation is very low above the ground....). BUT todos empleados did a tremendous job, super
3-night trip
Verified

10/10 Exceptional

Great experience, friendly staff and great location.
Richard, 3-night trip
Verified

8/10 Very good

Hotel

I had a great experience at the hotel. It's in a great location and staff was wonderful. One bad experience was the taxi stole my mini I pad that delivered us to the hotel. The hotel was helpful to work with the police and wrote a letter in my behalf. But I don't see how I will get it back, the police were not in the least bit interested in helping. I applaud the hotel to be helpful in this situation.
Susan, 5-night trip
Verified

10/10 Exceptional

Hidden Gem

The city of Cuenca is lovely, this hotel is around he corner from the Cathedral and all the restaurants. It is a very charming hotel, a restored colonial home, with open courtyards, large rooms, high ceilings. Plus there are excellent showers with strong water pressure. The staff was professional, the breakfast was perfect (bacon and eggs were delicious!!!).
Steven, 1-night trip
Verified

4/10 Fair

Rude staff charged me twice

Although I already payed my stay with Expedia the hotel made me pay again and refused to let me out. I almost lost my flight and am still demanding for my money back!
2-night trip
Verified

8/10 Very good

Hotel agradable con excelente ubicación.

Excelente ubicación y muy buen servicio.
Verified

2/10 Poor

Me parecio un hotel que para nada es de 5 estrellas, no tiene garaje, el servicio malo, y las habitaciones muy simples y frias sin calefacción, es un precio demasiado caro para lo que te ofrecen. No volveré nunca mas y no lo recomiendo a nadie.
Verified

6/10 Good

Aceptable

En general buen hotel, 3 estrellas . Hay ruido por la mañana cuando las mucamas empujan el carrito de limpieza . Y los baños deben mejorarlos . Lo demás esta bien .
Verified

10/10 Exceptional

excelente hotel

Excelente ubicación, excelente atención al cliente, excelente calidad del hotel. Volvería segurísimo
Verified

6/10 Good

Not very happy with this lodging choice

I travel about 30 trips and 100K airmiles a year and in 5 years - I have only written two negative reviews. This will be my third. First, in fairness, this is a very nice looking hotel that has been renovated. Staff was very helpful and considerate. Problem is the building and the furniture. Beds are way too small - at 6 foot -Im hanging over. The building in an enclosed atrium with very nice wooden floors. Problems is the sound carries everywhere. If you want peace and quiet - find another place to rest while in Cuenca. We dealt with people roaming halls (you can hear everything like they are in your room) until 2 am - then little kids running amuck at breakfast at 7 am. Im serious - it is like they are right in your room. Great staff needs to find a better building.
Verified

10/10 Exceptional

Susana, 2-night trip
Verified

6/10 Good

3-night trip
Verified

8/10 Very good

2-night trip