When you stay at Rakuten STAY TERRACE Hakone Kowakudani, you'll be a short five-minute drive from Hakone Kowakien Yunessun and Hakone Open Air Museum. You'll have free perks such as WiFi and self-parking. Bonuses such as washers/dryers, fridges and microwaves are in all apartments. The property is only a short walk to public transportation: Kowakidani Station is 4 minutes away.
Fuji-Hakone-Izu National Park - 1 min walk - 0.0 km
Chisuji Falls - 11 min walk - 0.9 km
Okada Museum of Art - 13 min walk - 1.2 km
Hakone Open Air Museum - 15 min walk - 1.3 km
Hakone Kowakien Yunessun - 16 min walk - 1.4 km
Getting around
Tokyo (HND-Haneda) - 128 min drive
Tokyo (NRT-Narita Intl.) - 83.6 miles/134.6 km
Hakone Ohiradai Station - 4 min drive
Hakone Miyanoshita Station - 18 min walk
Hakone Gora Station - 28 min walk
Kowakidani Station - 4 min walk
Restaurants
The Hakone Open-Air Museum Café - 2 min drive
箱根餃子センター - 2 min drive
ダイニングはこね - 2 min drive
蕎麦 貴賓館 - 17 min walk
bar hotel 箱根香山 - 15 min walk
About this property
Rakuten STAY TERRACE Hakone Kowakudani
When you stay at Rakuten STAY TERRACE Hakone Kowakudani, you'll be a short five-minute drive from Hakone Kowakien Yunessun and Hakone Open Air Museum. You'll have free perks such as WiFi and self-parking. Bonuses such as washers/dryers, fridges and microwaves are in all apartments. The property is only a short walk to public transportation: Kowakidani Station is 4 minutes away.
At a glance
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Property size
23 apartments
Arranged over 4 floors
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Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is 10:00 AM
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Special check-in instructions
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
No cots (infant beds)
PETS
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
Free uncovered on-site self-parking
Limited on-site parking (max 1 space per unit)
Electric vehicle charging point on site
VPN_KEY
Other information
Smoke-free property
Property amenities
Pool/Spa
Indoor private mineral hot springs (onsen)
Internet
Free Wi-Fi, with a speed of 25+ Mbps
Parking and transport
Free uncovered self-parking on site
Limited on-site parking (max. 1 space per unit)
Electric car charging station on site
Family friendly
Children's dinnerware
Food and drink
Fridge (full size)
Stovetop
Microwave
Dishwasher
Freezer
Ice maker
Coffee/tea maker
Rice cooker
Electric kettle
Dining
Dining table
Bedrooms
Premium bedding
Bed sheets provided
Bathrooms
Separate bath and shower
Rainfall shower head
Spring water bath
Eco-friendly toiletries
Towels provided
Toothbrush and toothpaste
Slippers
Shampoo
Toilet paper
Free toiletries
Laundry
Washer/dryer
Laundry detergent
Climate control
Air conditioning
Heating
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Lift door width (centimetres): 90
Well-lit path to entrance
Wheelchair-accessible path to lift
Smoke-free property
Services and conveniences
Window screens
Free bottled water
Vending machine
Location highlights
Near a train station
Safety features
Carbon monoxide detector installed (host has indicated that there is a carbon monoxide detector on the property)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
General
23 rooms
4 floors
1 building
Water-efficient toilets only
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.
Policies
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Host has indicated that there is a carbon monoxide detector on the property.
Host has not indicated whether there is a smoke detector on the property.
Guests can rest easy knowing that there's a fire extinguisher on-site.
Are pets allowed at Rakuten STAY TERRACE Hakone Kowakudani?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Rakuten STAY TERRACE Hakone Kowakudani?
Yes, there's free self parking. On-site parking is limited (max. 1 space per unit). Electric car charging is available.
What are the check-in and check-out times at Rakuten STAY TERRACE Hakone Kowakudani?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 10:00 AM.
Does Rakuten STAY TERRACE Hakone Kowakudani have private hot tubs?
Yes, each apartment has a spring water bath.
What's the area around Rakuten STAY TERRACE Hakone Kowakudani like?
Rakuten STAY TERRACE Hakone Kowakudani is a short 4-minute walk from Kowakidani Station and 18 minutes' walk from Hakone Kowakien Yunessun.
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Reviews
Rakuten STAY TERRACE Hakone Kowakudani Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8
Cleanliness
9.4
Amenities
9.6
Property conditions & facilities
Guest review summary
What guests liked
The onsen, foot spa, and sauna were incredible with many guests praising their luxurious and relaxing experience. (12 reviews)
The onsen tub and hot spring were fantastic and a great luxury for guests. (6 reviews)
From real guest reviews summarized by AI.
Reviews
Verified
10/10 Exceptional
22 Apr 2026
We really enjoyed our stay here! The hotel is super nice, clean, and comfortable. The location was perfect and made it easy to get around. We’d definitely stay here again
Siri
Siri, 1-night trip
Verified
10/10 Exceptional
19 Apr 2026
Wow - this place was amazing. I felt so spoiled coming back at the end of each day and soaking in the foot bath or onsen tub in our beautiful apartment. The kitchen and bathroom are also fantastic. There are not many restaurants near by, but we didn't mind bringing food with us to cook. There is also a 7-11 for supplies a 15-minute walk up the hill. We could easily catch the bus or train from here for our daily adventures. Our kids liked the foot bath and big projector screen for watching shows in the evening.
Katherine
Katherine, 3-night trip
Verified
10/10 Exceptional
21 Mar 2026
Awesome room, loved onsen tub and foot bath. A little dangerous to walk to train station as road didn’t have a sidewalk for the majority of the walk.
Robert
Robert, 2-night trip
Verified
10/10 Exceptional
2 Apr 2026
What a treat it was to stay in this accommodation near the end of our trip through Japan. It was a great place to relax and made accessing Hakone's attractions very easy. Wish we could have stayed for more nights!
We were disappointed that more coffee pods were not provided by the host for the advertised in-room coffee maker (rare in Japan) - only three for our multiple night stay with two adults. Trekking up and down from the 7-eleven with to-go cups wasn't ideal. That said, the room amenities and complimentary snacks/beverages were appreciated.
Ange
Ange, 2-night trip
Verified
10/10 Exceptional
20 Dec 2025
The apartment was excellent. Amazing facilities, clean and modern.
Alex
Alex, 2-night trip
Verified
10/10 Exceptional
16 Dec 2025
Modern hotel, thoughtful amenities. Loved it
Andy
Andy, 1-night trip
Verified
10/10 Exceptional
4 Oct 2025
Parking was great, room was spacious for a family of 4 and the hot spring , foot bath on balcony and hot room was great!!
Anna
Anna, 2-night trip
Verified
10/10 Exceptional
5 Nov 2025
It's a very good hotel, we all had very time, and enjoy the facilities in the unit .
Very clean and spacious.
Yenmi
Yenmi, 2-night trip
Verified
10/10 Exceptional
21 Jun 2025
Amazing hotel with great facilities, highly recommend
Gemma
Gemma, 1-night trip
Verified
10/10 Exceptional
19 Jan 2026
It's an amazing experience in the hotel. Huge space for family even with 10 people. I was so surprised by the extraordinary Outdoor/indoor Onsen, Sauna, Stone spa in the house! Everything was clean and tidy! And the check-in was so smooth and easy!
The only thing not that perfect was the internet speed, which made the streaming channel (Youtube, Netflix) on TV didn't smooth enough.
Zhanbang
Zhanbang, 2-night trip
Verified
10/10 Exceptional
29 Nov 2025
We had an amazing time here but they could've provided better food options considering how remote the location is and there weren't any restaurants nearby! Check out was also an hour earlier than most of the hotels we stayed at.
Odelyn
Odelyn, 1-night trip
Verified
10/10 Exceptional
23 Oct 2025
The room is very clean and tidy. I like the most is the size of the room and the Onsen.
Ming Hin
Ming Hin, 1-night trip
Verified
10/10 Exceptional
31 May 2025
A lovely apartment hotel to stay in while in Hakone. The in room onsen and foot bath was amazing. Would definitely recommend for anyone staying in Hakone for a few days.
David
David, 2-night trip
Verified
10/10 Exceptional
9 Nov 2025
This place is excellent! Has everything and anything you wanted. The room is spacious and has your own onsen and steam room! The hotel is new so everything is spotless! The welcoming drinks and snacks are a nice touch! The only down side is the check in process could be easier!
Chung Wai Jonathan
Chung Wai Jonathan, 2-night trip
Verified
10/10 Exceptional
10 Oct 2025
This felt like a luxury apartment with a private onsen, large tv and bbq. The location itself is near a train station and several bus stops. Please be aware that this property is on a mountain so getting to those might stretch your calf muscles. Lovely location!
Laura
Laura, 2-night trip
Verified
10/10 Exceptional
19 Dec 2025
I am completely impressed with this property. Smooth check in, huge apartments with the backyard for the pet (pet will have the bed, toys and everything needed), amazing onsen, shower and foot bath, slippers for inside and outside (pj’s of course). Sleeping area included two long size beds, projector. There was a telescope in the living room and kitchen had all amenities you can imagine. Fridge was stocked with free drinks and snacks including wine. Clean, practical, in a beautiful area. I am very thankful for the choice among all hotels in Hakone.
Jelisaveta
Jelisaveta, 2-night trip
Verified
10/10 Exceptional
8 Oct 2025
Our stay was absolutely wonderful — it truly felt like a home away from home. Everything was exactly as advertised, if not better. The room was impeccably clean and thoughtfully arranged. One of the highlights was the indoor onsen, which offered a serene and private experience with a breathtaking view of the mountains. It was the perfect place to relax and unwind. Highly recommended for anyone looking for comfort, tranquility, and authenticity.
Dubravko
Dubravko, 2-night trip
Verified
10/10 Exceptional
22 Sep 2025
Definitely accommodation suited for holiday makers with a car. Facilities were immaculate. Limited dining options but able to walk 6-7 minute to train station to Hakone for dinner. Bus 4-5 minutes.
Bevan
Bevan, 1-night trip
Verified
10/10 Exceptional
30 Apr 2025
Beautiful rooms with excellent additions. Really resembles how relaxing and enjoyable Hakone is.
Diego
Diego, 1-night trip
Verified
10/10 Exceptional
18 Oct 2025
Really nice property but not close to any restaurant or 7-11 without taking an Uber. Terraces, onsen, shower and full kitchen are lovely. Would be nice to have a screen across the 2nd bedroom for privacy. Also a way to turn off the auto light in the foyer. Provided pajamas are so soft and comfortable!
Lori
Lori, 3-night trip
Verified
8/10 Very good
12 Jun 2025
Perfect. Center of Tokyo, efficient, nice staff!
Sachiko
Sachiko, 3-night trip
Verified
10/10 Exceptional
21 Apr 2025
Exceeded our expectations! Great location, excellent and spacious room with the bonus of a private onsen and sauna. Easy check in as well. Would highly recommend!
Pradhiban
Pradhiban, 1-night trip
Verified
10/10 Exceptional
27 Apr 2025
We had everything we needed. The view was beautiful and the bathroom was amazing
Osvaldo
Osvaldo, 1-night trip
Verified
10/10 Exceptional
25 Apr 2025
Beautiful property with so many extras!! The onsen, footspa, and sauna were incredible with the mountain views. Enjoyed the snacks and drinks and loved having a spa onsite where I had the best massage. Hope I can return for another stay!
Jonathan
Jonathan, 2-night trip
Verified
8/10 Very good
9 Nov 2025
Fantastic room with all the modern amenities- sauna and onsen were fabulous and they left snacks and drinks. Some amenities were hard to figure out or didn’t work (projector, vending machine, balcony light made it hard to use the telescope). It would have been nice to have staff on site to consult (calling a number can be awkward and feel like too much work).