In the heart of Melbourne, Mercure Melbourne St Kilda Road offers a rejuvenating retreat. Enjoy breakfast, brunch, or lunch at Naima Bar & Restaurant and stay connected with in-room WiFi; then relax with dry cleaning services or unwind at the nearby outdoor pool. With tour assistance and meeting rooms available to support your adventures, you'll be supported by helpful staff.
Mercure Melbourne St Kilda Road offers a great location, putting you within a short 10-minute walk of Alfred Hospital and St Kilda Road. Guests looking for a bite to eat can visit Naima Bar & Restaurant, which serves breakfast and lunch. Also, Crown Casino and Melbourne Cricket Ground are a short five-minute drive away. Fellow travellers love the helpful staff. The property is only a short walk to public transportation: Prahran Station is 13 minutes away.
At a glance
DONE
Hotel size
145 rooms
DONE
Arriving/Leaving
Check-in time starts at 3:00 PM
Minimum check-in age – 18
Check-out time is 10:00 AM
DONE
Special check-in instructions
The property charges 1.5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Children stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
WiFi and wired internet access in public areas*
Free WiFi in rooms
LOCAL_PARKING
Parking
Uncovered on-site self-parking (AUD 40 per night; includes in/out privileges)
Wheelchair-accessible parking on site
On-site parking is limited
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:30 AM
Restaurant
Bar/lounge
Coffee shop
Travelling with children
Children stay for free (see details)
What to do
Access to nearby outdoor pool
Hiking/biking trails nearby
Scooter/moped hire nearby
Working away
Meeting room
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
Double-glazed windows
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
1 on-site accessible parking spaces
Wheelchair-accessible registration desk
Front entrance ramp
Step-free path to entrance
Deep-pile carpet in room
Room amenities
Be entertained
45-inch Smart TV
Cable TV channels
Home comfort
Air conditioning
Espresso maker
Electric kettle
Iron/ironing board
Sleep well
Blackout curtains
Soundproofed rooms
Cot/infant bed (surcharge)
Bed sheets provided
Freshen up
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Office
Free WiFi
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Guidebooks/recommendations
Special features
Dining
Naima Bar & Restaurant – This restaurant serves breakfast, brunch and lunch. Guests can enjoy drinks at the bar. Reservations are required.
Fees & policies
Optional extras
WiFi is available in public areas for an extra charge
Wired internet access is available in public areas for an extra charge
Cooked-to-order breakfast is offered for an extra charge of approximately AUD 20 to 30 for adults and AUD 20 to 30 for children
Credit card charges are subject to an extra charge of 1.5 per cent
Children & extra beds
Cots/infant beds are available for AUD 22.0 per stay
Rollaway beds are available for AUD 60 per night
Parking
Uncovered self-parking costs AUD 40 per night with in/out privileges
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and mobile payments. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Mobile payment options include: Apple Pay.
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Also known as
Mercure Melbourne St Kilda Road Hotel
Mercure Melbourne St Kilda Road Melbourne
Mercure Melbourne St Kilda Road Hotel Melbourne
Frequently asked questions
Does Mercure Melbourne St Kilda Road offer free cancellation for a full refund?
Yes, Mercure Melbourne St Kilda Road does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure Melbourne St Kilda Road?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Mercure Melbourne St Kilda Road?
Yes. Self-parking costs AUD 40 per night. Parking spaces may be limited.
What are the check-in and check-out times at Mercure Melbourne St Kilda Road?
You can check in starting at 3:00 PM. Check-out time is 10:00 AM.
Is there an on-site casino at Mercure Melbourne St Kilda Road?
No, this hotel doesn't have a casino, but Crown Casino (4-min drive) is nearby.
What is there to do at Mercure Melbourne St Kilda Road and nearby?
Have fun with nearby activities such as hiking and swimming. Additional recreation nearby includes casino gaming. Mercure Melbourne St Kilda Road also has access to a nearby outdoor pool.
Are there restaurants at or near Mercure Melbourne St Kilda Road?
Yes, there's an on-site restaurant, Naima Bar & Restaurant.
What's the area around Mercure Melbourne St Kilda Road like?
Mercure Melbourne St Kilda Road is a short 2-minute walk from St Kilda Road and 6 minutes' walk from Albert Park Lake.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Mercure Melbourne St Kilda Road Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
8.0
Amenities
8.0
Staff & service
8.2
Property conditions & facilities
Popular mentions
Room
Service staff
Location
Balcony
Cities
Reviews
Verified
10/10 Exceptional
1 Oct 2023
Great location, excellent comfort clean rooms
Kate
Kate, 2-night trip
Verified
10/10 Exceptional
1 Jan 2024
Great service great food and good location very easy to find.
David
David, 3-night trip
Verified
10/10 Exceptional
15 May 2024
Clean and tidy place to stay
Brendon
Brendon, 1-night trip
Verified
8/10 Very good
17 Mar 2024
Great property to stay when attending events at MSAC.
Nice rooms and friendly helpful staff.
Will stay again
Simon
Simon, 2-night trip
Verified
8/10 Very good
8 Oct 2024
Good base for the family - with a kitchenette.
Tara
Tara, 3-night trip
Verified
10/10 Exceptional
7 Feb 2024
Very clean, lux rooms. Comfy beds. Friendly staff. Enjoyed our stay here
Emma
Emma, 2-night trip
Verified
8/10 Very good
2 Mar 2024
Convenient and close public transport.
Ana
Ana, 1-night trip
Verified
10/10 Exceptional
29 Aug 2024
Walking distance to the Alfred hospital. Quiet room, very helpful staff.
Leonie
Leonie, 2-night trip
Verified
10/10 Exceptional
25 Sep 2024
This was a great place to stay. The staff were great and always had a smile. The room was comfortable, we also had 2 cockatoo's visit us the first day we arrived on the balcony.
Thank You!
Nevay and Brett
Nevay
Nevay, 2-night trip
Verified
10/10 Exceptional
14 Mar 2024
We were provided with a complimentary upgrade on our room. Staff were very friendly. The restaurant served a beautiful dinner & breakfast at very affordable prices. Excellent accommodation & I would highly recommend.
Shannyn
Shannyn, 1-night trip
Verified
8/10 Very good
19 Oct 2023
Easy access to trams. Restaurant very welcoming. Our room had mini kitchen and a balcony, definitely a bonus especially at a reasonable price.
Liz
Liz, 2-night trip
Verified
10/10 Exceptional
8 Dec 2023
Handy and Hospitable
Very handy position on St Kilda road with good eating options around. Two tram stops close by makes travel into the City or to St Kilda very easy. Rooms are spacious with a balcony and a good sized lounge as well as a small table and chairs. Little kitchen space and microwave help to keep costs down. Very friendly staff and good onsite parking (not free).
Alan
Alan, 7-night trip
Verified
10/10 Exceptional
2 Aug 2023
The fact that apparently yr staff were from South America. Very pleasant manner, their language was so calm to listen too.
What we were disappointed with was the fact that about 3pm we were able to order a meal, on arrival, but when we asked to purchase some bread with our meal we were advised that bread was not available (?). Disappointed.
Anna
Anna, 1-night trip
Verified
6/10 Good
27 Nov 2023
The room was very clean and tidy and we were happy with the check-in process and the stay in general - comfortable bed, good facilities reasonable amount of space. BUT, we were to check-out early on our last day so the day prior we checked with the desk clerk that there would be someone on duty at that time and were told only that "...there should be someone at the desk...". When we tried to leave there was no-one at the desk and ringing the desk number was successful only for nobody to appear despite a jacket hanging on the back of the desk chair. After approx 45mins we found a cleaner who went to the back room and roused a body who had been ASLEEP!! Completely unacceptable and we will NEVER again stay in a Mercure hotel as a result. Warning: make prior arrangements when checking-out of the Mercure Melbourne StKilda Rd!!
Tim Chandler
Tim Chandler, 2-night trip
Verified
6/10 Good
25 Feb 2024
The staff upon check in were absolutely lovely even though they were under alot of pressure being very busy.
Our bed was comfy and soft.
Unfortunately outside of that I was quite dissapointed.
When we opened our room doors the room had been sprayed with deodorising spray to the point it was sickening, it wasn't until not much later that it was obvious they were trying to cover the very heavy smell of smoke in the room.
The fridge had obviously not been turned on for a while as it was hot inside and our milk had been left inside.
There was mould on the bottom of the fridge and the shampoo and soap dispenser in the shower were basically empty.
I went down stairs late after returning from a concert to ask for a blanket for my son, and they couldnt give me one because house keeping had gone home.
The man on the desk was lovely and said sorry but I don't feel its good enough.
What concerned me most was that the smoke alarms were covered with shower caps and when I asked about it at the desk I was told it was because the steam or smoke sets them off, we had 2 rooms and both rooms were the same this is extremely dangerous.
Unfortunately I won't stay again in a hurry.
Suzie
Verified
8/10 Very good
6 Aug 2023
Nice place to stay
Christy
Christy, 1-night trip
Verified
10/10 Exceptional
17 Jun 2023
Nice quite hotel in a good location
Jarod
Jarod, 2-night trip
Verified
8/10 Very good
1 Apr 2023
Good short stay.
Boo Tean
Boo Tean, 1-night trip
Verified
8/10 Very good
25 Apr 2023
Staff were great , rooms were nice and clean
Andrew
Andrew, 1-night trip
Verified
10/10 Exceptional
8 Oct 2024
This property is now an Oaks, was great would recommend
Hannah
Hannah, 2-night trip
Verified
2/10 Poor
18 Feb 2024
Good location, close to trams.
Audrey
Audrey, 3-night trip
Verified
10/10 Exceptional
29 Jan 2024
Nice rooms, love the large screen tv’s, convenient to trams & secure car parking is a bonus.
Diane
Diane, 2-night trip
Verified
10/10 Exceptional
17 Apr 2023
Nice place
Male
Male, 2-night trip
Verified
8/10 Very good
18 Jun 2023
Harry and Princess on the front desk were so helpful and friendly, they went above and beyond to make our stay enjoyable.
S
S, 1-night trip
Verified
10/10 Exceptional
25 Oct 2023
Great choice
Excellent choice for value, location and facilities