I was about to give one more star to this hotel but at the checkout, surprise, the white lady said I haven't paid... I replied I had already done so... She said no I hadn't pay. Then she also mention the city tax... I said I paid everything already including the city tax... Then, and only at that moment, she started to check her record and she said oh you paid. Then she said people can make mistake. I said yes, but she should have checked first before she replied and insisted...
Now I remember this very same lady made me wait 10 min to get the key when I was tired getting back from outside because she was busy talking...
It's a pity these things happened. It's also pity the hotel put this kind of people at the reception. I guess she may also don't like Asian people, not too say she hate them. Other people are nice and hotel is quite good, well renovated and good breakfast.
The price is too high compared to the room, service and breakfast.
I would not come back here again. If you can choose, go to another hotel.
And don't forget, beware at the checkout if you have already paid. Keep you receipt ...