The hotel is very nice and tranquil. The very quiet atmosphere might be because our visit was out of season (we went at the end of September), and we enjoyed it very much.
The rooms are decent size, with high ceilings. We had a partial lake view, but next time would book a lake view room as the view is absolutely amazing.
The hotel has a very nice bar with a selection of local Franciacorta sparkling wines, offering snacks and a few lunch options. The restaurant next door is really great with good a la carte options + seasonal dishes (we were lucky to try truffle ones). Had dinner there twice and absolutely loved every dish.
There are a lot of activities one could do in the area (hiking, cycling). We did not try those, but we did hire a motor boat in the place advised by the hotel - and it was absolutely amazing.
The hotel has access to the lake, but we did not try it as it was late September. The water in the outdoor pool was quite chilly as well, which was not too bad for us as we were the only people swimming. But the ladder leading to the swimming pool needs fixing (not stable at all, maybe even dangerous), as well as thermometer showing the temperature of the water. Another thing to mention - the small heated whirlpool had a strange smell, which put us off it. Not sure if it is only us, but did not see anyone else really using it.
The personnel was very nice and helpful, most speaking good English. Would like to come back again