We had a lovely stay at Kantary Bay Hotel, largely because of the amazing staff who are absolutely outstanding. They genuinely appear to enjoy their work, each other's company and interacting with guests. There were hand shakes and hugs all round when we left and we saw this with many other guests. The area is beautiful and largely free from booming disco beats at night, the food options outside the hotel were reasonable for such a quiet area and the massage options were incredible and very cheap!
Having said how much we enjoyed it, the hotel has obvious limits and is very much 4 Star rather than 5. If this matters to you, you might look at the partner hotel on the other side of the steep hill. What is missing from 5 star service is a hotel bar, pool service, and a place where you can be sure of an evening meal in the hotel if you want a quiet night (without booking a day ahead you can't access the Italian restaurant) and a better variety of food at breakfast. The coffee is truly awful and that does matter to us on a holiday. We ended up missing breakfast on many days and walking down to the 7-Eleven where the coffee is really very good and very cheap!
I hesitate to share any negatives because it was a lovely stay with a staff who genuinely care. The room was great, the sunsets were amazing, the mangoes were unbelievably gorgeous - the quiet road outside the hotel transforms at night into a market with 20 traders. Amazing place. Recommended.