6/10 Good
17 Nov 2024
Nice place but staff lie or misinform you
We really loved the accomodation we had. It was very private and we felt one with nature. With the tent you get a full bathroom and and outdoor kitchen which we really liked. The experience was great but was then ruined by the service of staff.
Communication was very unclear on what we had and didn't have included with our booking. We didnt expect any meals to be included in our stay but they said we had dinner included when we arrived. When we considered having their dinner they then told us we had to pay for it. Then they said breakfast was complementary. During breakfast we asked multiple times if breakfast was included with our stay and they said its all good dont worry about it. We were still sceptical and just drank some coffee and ate a slice of toast and yogurt. When we checked out they charged us for a full breakfast. It was quite pricey considering how little we ate but i can understand its a fixed price. I was genuinely very dissapointed with all the misinformation and it ruined what was honestly a great place for us.
Verified traveller
1-night trip
Verified Hotels.com guest review