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Mitsis Royal Mare

5.0 star property
Upmarket beachfront hotel with spa, near Sarandaris Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mitsis Royal Mare

6 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
Reception
Bar (on property)
Property map
Indoor pool, 2 outdoor pools, pool umbrellas, pool loungers

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Gym
  • Airport transfer
  • Bar
  • Spa

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 6 restaurants and 2 poolside bars
  • Full-service spa
  • 2 outdoor pools and indoor pool
  • Free children's club
  • Free supervised childcare
  • Health club
  • Sauna
  • Beach umbrellas
  • Beach sunloungers
  • Children's pool

For families (6)

  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Fridge
  • Television

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Ambassador Suite Private Pool

Ambassador Suite Private Pool | Minibar, in-room safe, desk, free WiFi

Ambassador Suite Private Pool

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Private pool
Air conditioning
Fridge
Plasma TV
Separate bedroom
  • 98 sq m
  • Sea view
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Suite, Pool Access, Sea Facing

Suite, Pool Access, Sea Facing | Minibar, in-room safe, desk, free WiFi

Suite, Pool Access, Sea Facing

Highlights

Furnished balcony
Air conditioning
Fridge
Plasma TV
Separate bedroom
2 bathrooms
Bathrobes
Hairdryer
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for VIP Suite Sharing Pool

VIP Suite Sharing Pool | Minibar, in-room safe, desk, free WiFi

VIP Suite Sharing Pool

Highlights

Furnished balcony
Air conditioning
Fridge
Plasma TV
Separate bedroom
2 bathrooms
Bathrobes
Hairdryer
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Double Bungalow Sea View

Double Bungalow Sea View | Minibar, in-room safe, desk, free WiFi

Double Bungalow Sea View

Highlights

Furnished balcony
Air conditioning
Fridge
Plasma TV
Shower/bath combination
Bathrobes
Hairdryer
Designer toiletries
  • 30 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Double Bungalow Garden View

Double Bungalow Garden View | Minibar, in-room safe, desk, free WiFi

Double Bungalow Garden View

Highlights

Furnished balcony
Air conditioning
Fridge
Plasma TV
Shower/bath combination
Bathrobes
Hairdryer
Designer toiletries
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Executive Suite, Private Pool

Minibar, in-room safe, desk, free WiFi

Executive Suite, Private Pool

Highlights

Furnished balcony
Private pool
Air conditioning
Fridge
Plasma TV
Separate bedroom
2 bathrooms
Bathrobes
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Double Bungalow Superior

Minibar, in-room safe, desk, free WiFi

Double Bungalow Superior

Highlights

Furnished balcony
Air conditioning
Fridge
Plasma TV
Designer toiletries
Hairdryer
Bathrobes
Minibar
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Double Bungalow VIP Premium Sharing Pool

Double Bungalow VIP Premium Sharing Pool | Minibar, in-room safe, desk, free WiFi

Double Bungalow VIP Premium Sharing Pool

Highlights

Furnished balcony
Air conditioning
Fridge
Plasma TV
Designer toiletries
Hairdryer
Bathrobes
Minibar
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Presidential Suite, Private Pool, Sea Facing

Presidential Suite, Private Pool, Sea Facing | Minibar, in-room safe, desk, free WiFi

Presidential Suite, Private Pool, Sea Facing

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Private pool
Air conditioning
Fridge
Plasma TV
Separate bedroom
  • 146 sq m
  • Sea view
  • Sleeps 6
  • 4 Single Beds and 2 Single Sofa Beds

View all photos for Deluxe Suite, Private Pool, Sea Facing

Minibar, in-room safe, desk, free WiFi

Deluxe Suite, Private Pool, Sea Facing

Highlights

Furnished balcony
Private pool
Air conditioning
Fridge
Plasma TV
Separate bedroom
2 bathrooms
Bathrobes
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

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About the area

Map
Limenas Hersonissou, Hersonissos, Crete, 700 14

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 26 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • Nexus Coffee & Shop
  • Enomy Restaurant
  • Palazzo di mare
  • Saradari
  • SIMA Beach Bar

About this property

Mitsis Royal Mare

At Mitsis Royal Mare, you can spend time at the beach enjoying beach umbrellas, volleyball and beachside drinks, plus you'll have access to on-site parasailing, windsurfing and waterskiing. With the 2 outdoor pools and indoor pool, there's fun for everyone, and guests in the mood for pampering can visit the spa to indulge in facials and manicures and pedicures. Symposio, one of 6 restaurants, serves breakfast and dinner. Other highlights at this luxurious hotel include 2 poolside bars, a free kid's club and a bar/lounge. Fellow travellers say great things about the helpful staff.

All-inclusive

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet meals and snacks included
In-room minibar (all beverages included)
Gourmet or à la carte dining limited to 1 meal per stay

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Languages

English, French, German, Greek, Russian

At a glance

Hotel size

  • 391 rooms

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: midnight
  • Express check-in available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)
  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle*

Off-site

  • Area shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:00 AM
  • 6 restaurants
  • 2 poolside bars
  • Bar/lounge
  • Beach bar
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Children's pool
  • Mini golf
  • Playground
  • Free supervised childcare/activities
  • Local/corner shop

What to do

  • On the beach
  • Beach volleyball
  • Mini golf
  • Canoeing
  • Parasailing
  • Waterskiing
  • Windsurfing
  • Evening entertainment
  • Shopping
  • Pool table
  • Horse riding nearby
  • Windsurfing nearby

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Bike hire
  • Beach sunloungers
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Water sports equipment

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Health club
  • Golf driving range on-site
  • 2 outdoor pools
  • An indoor pool
  • Arcade/games room
  • Full-service spa
  • Sauna
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Plasma television
  • Digital TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers

Sleep well

  • Bed sheets provided

What to enjoy

  • Furnished balcony

Freshen up

  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs and manicures and pedicures. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. The spa is open selected days.

Dining

Symposio – This buffet restaurant serves breakfast and dinner.
Candia – This fine-dining restaurant specialises in Mediterranean cuisine and only serves dinner. Reservations are required. Open selected days.
Allegro – This restaurant specialises in Mediterranean cuisine and only serves lunch. Open daily.
Royal Palm – This fine-dining restaurant specialises in Asian cuisine and only serves dinner. Reservations are required. Open selected days.
El Greco – This restaurant specialises in Greek cuisine and serves lunch and dinner. Reservations are required. Open selected days.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 29 February, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March to 31 October, EUR 10.00 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Local area shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge

Policies

This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Aldemar Royal Mare Chersonissos
Aldemar Royal Mare Hotel Heraklion
Aldemar Royal Mare Heraklion
Aldemar Royal Mare Hotel Hersonissos
Aldemar Royal Mare Hotel
Aldemar Royal Mare Hersonissos
Aldemar Royal Mare And Thalasso
Aldemar Royal Mare Village Thalasso
Royal Mare Village
Royal Mare Crete
Aldemar Royal Mare Thalasso Resort Crete, Greece
Aldemar Royal Mare

Frequently asked questions

Does Mitsis Royal Mare offer free cancellation for a full refund?
Yes, Mitsis Royal Mare does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mitsis Royal Mare?
Yes, there are 2 outdoor pools, an indoor pool and a children's pool.
Are pets allowed at Mitsis Royal Mare?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Mitsis Royal Mare?
Yes, there's free self parking.
Is an airport shuttle service offered by Mitsis Royal Mare?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Mitsis Royal Mare?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon. Express check-in is available.
What is there to do at Mitsis Royal Mare and nearby?
Have fun with on-site activities such as parasailing, waterskiing and windsurfing. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Mitsis Royal Mare also has 2 poolside bars, a sauna and a Turkish bath, as well as an arcade and a garden.
Are there restaurants at or near Mitsis Royal Mare?
Yes, there are 6 on-site restaurants, featuring Mediterranean cuisine.
Does Mitsis Royal Mare have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Mitsis Royal Mare like?
Mitsis Royal Mare is located a short 10-minute walk from Sarandaris Beach.

Mitsis Royal Mare Reviews

Reviews

8.8

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staff is very helpful and accomodating.
Almira, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Absolutely superb hotel, facilities and location. We will be visiting again! The staff are amazing here, so attentive and polite, nothing is too much trouble for them.
Sonia, 5-night family trip
Verified Expedia guest review

8/10 Very good

Grounds immaculate and well looked after. Buffet restaurant and rooms bit tired, in need of uodating
Laura, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Great vacation, great staff. Lots to do on and off the resort property. Make reservations early on in your stay for a la carte & try to get the shared swimming pool as the beach flags were almost always Red for the strong currents.
Christian, 9-night family trip
Verified Expedia guest review

10/10 Exceptional

Eoin David, 7-night trip
Verified Expedia guest review

6/10 Good

Hotel was well laid out and good facilities. Staff were hit and miss in terms of service, the main buffet staff were good but the staff at the 2 of the themed restaurants were slow to take orders, deliver each course, and remove plates. When the staff were paying attention they were excellent.
Jack, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great hotel made even better by the wonderful staff.
Joseph, 14-night family trip
Verified Expedia guest review

10/10 Exceptional

JOSE, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Jonny, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great all inclusive resort
Wonderful stay at the Mitsis Royal Mare, the room and facilities were elegant and perfectly maintained and all staff were lovely and welcoming. We found the food in the themed restaurants great, maybe they could improve the food options for the main restaurant, especially for vegetarian guests. As in many resorts in Crete there were few stray cats and it was nice to notice one of the staff leaving some food and water available for them. They clearly look very hungry and the hotel could certainly leave some more food for them. We have been to other Mitsis Hotels and this is by far our favourite, particularly the rooms with sharing pool and themed restaurants.
Animesh, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice property. Location is a little out of the way, so definitely rent a car OR see about renting the car they have on the property. We went March 25-31 and most of the restaurants and stuff around the resort were closed. Food at resort is good, but some restaurants 30 mins. away are amazing. Tons of cats around the property so don't go it allergic. Would go back.
Eric, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Verified Expedia guest review

10/10 Exceptional

2 week stay in September 2023 - excellent
We stayed for 2 weeks & we had a fantastic time. The Hotel is very clean. The staff were excellent - very attentive & professional. The restaurants were all lovely, with the main restaurant having a wonderful daily choice & again very helpful staff. I would recommend this Hotel!
Neil, 15-night trip
Verified Hotels.com guest review

10/10 Exceptional

Outstanding hotel. Service was really good and the grounds were immaculate.
Paul, 7-night romance trip
Verified Expedia guest review

6/10 Good

This hotel was NOT 5 stars, more like 3.5. Worn carpets, tiny rooms, stained carpets etc, the hotel is in desperate need of renovation. The food was also terrible. No variety or taste. For the price being paid, I expected a lot more. The staff was lovely and really helpfully. The hotel itself was pretty, but it needs a serious makeover and new chefs.
Olamide, 10-night family trip
Verified Expedia guest review

10/10 Exceptional

Property slightly tired. Staff are fantastic and the property is spotlessly clean. Power cuts were an issue.
Paul, 9-night trip
Verified Expedia guest review

10/10 Exceptional

We had a very pleasant stay at this resort, highly recommend!
Rachel Marie, 8-night romance trip
Verified Expedia guest review

8/10 Very good

lindsey, 9-night family trip
Verified Hotels.com guest review

8/10 Very good

Great service , although they were trying to give me downgraded room. In the end all good.
Eugene, 7-night family trip
Verified Expedia guest review

8/10 Very good

Positives: Beautiful grounds and gardens, very clean, specious rooms, great food, nice speciality restaurants, friendly stuff, nothing was too much trouble Negatives: - letting people reserving their sun beds with towels early in the morning so others can’t find any free. Some people wouldn’t turn in for hours! This shouldn’t be allowed… - no electric sockets by bed - beach a bit stoney, not even, not good for kids - outside the hotel is pretty shabby - nearest town Hersonissos quite tacky - excursions sold by the hotel overpriced for what it was
Andrzej Zbigniew, 7-night romance trip
Verified Expedia guest review

6/10 Good

Overpromised. Not 5*
Charlotte, 7-night family trip
Verified Expedia guest review

6/10 Good

Christopher, 4-night trip
Verified Expedia guest review

10/10 Exceptional

it really is a five star resort. it was quiet and had a very mature adult feel. the staff is outstanding. they are very professional. they will empower everything possible for the guests. i will recomend this resort to all i know. Thank yoy Mitsis Royal Mare
sabine, 10-night trip
Verified CheapTickets guest review

10/10 Exceptional

Crete holiday
Cretan style buildings over vast area to beach Faultless holiday
Keith, 7-night trip
Verified Hotels.com guest review