6/10 ดี
29 พ.ค. 2025
Not sure if I would stay here again
Stayed here on a business trip. I would’ve given them 5 stars but it wasn’t that great. The door of my room was very loose you could probably push it open. That didn’t make me feel safe and when I told the front desk, the lady there said she would get maintenance on it. Also, the remote control in the bedroom only worked to turn on the tv and for the volume. It didn’t work to change the channels. When I told the guy at the front desk, he said he would get maintenance on it but didn’t even write down my room #. It seems that is their answer for anything that goes wrong. When I went to breakfast, I witnessed an older employee yelling at a guest because she was on the other side of the fruit bar. She was VERY rude. Their website also states that they have a shuttle from the airport, but when I called to find out more information, I was first told to call them when I arrive and they would send a shuttle but when I called two days before my departure, they gave me the number for a taxi service and said they do not have a shuttle. So their website is wrong and so it Hotels.com’s description of this hotel’s amenities.
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