2/10 Poor
21 Mar 2020
Never again
We drove 24 hrs. straight from UP of Michigan to the hotel in Kissimmee. When we arrived, the hotel was locked and had a sign saying it had been sold and gave a couple of hotels in the area to stay. I had heard rumor of this and called 2 days prior to leaving and a man told me that it was false and my room would be ready. They did refund my money 5 days into my trip. I had to find a hotel in short order while working on no sleep. The point is that the person I spoke to lied and said my room would be ready.
Jim
Jim, 5-night trip