I stayed in Room 317 for two nights, and unfortunately, my experience was far from satisfactory. The central cooling system in the room was not functioning properly and emitted a loud noise every 10 seconds, making it impossible to get any rest the first night. On top of that, the toilet flush kept getting stuck, adding to the frustration.
Although the hotel offered an upgrade for the second night, it didn’t compensate for the terrible experience I endured during the first night.
Additionally, the buffet breakfast was disappointing for vegan guests. There were very limited options, and to make matters worse, even the bread contained eggs. It felt like an afterthought for anyone with dietary preferences.
Overall, while the gesture to upgrade was appreciated, the issues in Room 317 and the lack of inclusivity in the breakfast options left me dissatisfied with my stay.