ทรูบายฮิลตัน ฮิวสตัน เว็บสเตอร์ NASA

They room was very clean , AC worked great . My only complaint would be there is not a microwave in the room you have to go downstairs to the lobby.

Nice and clean hotel. Staff was friendly and very helpful. Room was a little small but overall good. Would definitely stay here again

Good hotel. Friendly staff. Good location. The bathroom could have been a little cleaner, but nothing worth complaining to mgmt about. I am just a little picky.

Front office staff is very friendly. However General Manager Jay is very condescending when facing an issue. Blames the guest rather than fixing the issue. Doesn't return calls and had to call Corporate to remedy the situation.

Everything was o.k, but breakfast. It was very basic and we were thinking of something better with more variety.

From check in to check out my experience was excellent. Clean, Friendly and restful.

We had never stayed at a Tru hotel before and were very pleasantly surprised. Great amenities, everything was sparkling clean and customer service at this location was top notch.

The power was out in my home due to the winter storm so i booked a room for my family here. The clerk never mentioned there was no back up generator located on this property. The power went out a few hours into my stay and my kids ans myself were freezing. They did not refund my money as the clerk said he told everyone there was no back up power, which was a lie.

The hotel is great. The service was great. While I have no problem with the Tru chain using bulk containers (it’s actually a great conservation idea) for soap, shampoo, etc., we really dislike that you have to squeeze the containers. Some kind of pumping mechanism would have been much better. I can’t help but image how difficult it will be for an elderly person to try to use these with any kind of arthritis.