4/10 พอใช้
17 ก.ย. 2018
Toilet smells like urine, staff was very rude
I checked into the hotel hoping it was going to be at least alright. I don’t expect much since it’s a cheap hotel, a clean small hotel was all I wanted but this wasn’t the one.
First for checking in, staff at the counter were fine, nothing was particularly wrong with them.
Then the room, was small, didn’t look too clean but bedsheets seemed ok, towels not so much but acceptable.
On to the toilet, the bathroom stinks of urine, almost as if it was badly washed. It felt really disgusting to use having to smell that all the time.
Then told the reception, they tried to help but she couldn’t really do much and I have to wait until morning to ask about early check out. Fine. She offered to send house keeping to at least re-clean the toilet for me.
Here comes the worst part, the attititude of house keeper who came up to the room was beyond rude. She stomped into the toilet, swung an attitude at me and mumbled something in German (like there was nothing wrong) but then I told her the toilet smelt, so she rolled eyes, sighed a big sigh, sprayed cleaning liquid and rush to scrub the toilet few times and mumbled something in German before she stomped off the room. I was left baffled, almost something you’d see in a joke comic of sort.
Without any second thought I booked another hotel straight away and checked out next morning, called up Expedia to help with refund which they kindly helped me, thankfully I was able to get refund.
Never again with this place.
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