The hotel is huge but empty. The other hotels in the lake are all shut down. Our hotel was the only place to eat. At the small place open for dinner there was only ONE lady trying to do everything all by herself!!! We had to wait a long time to be served. She took orders, cooked & served the customers & didn’t have time to bus the tables. The breakfast was included with our room & it was okay. The waterfall was impressive. The onsen is huge but empty. I was the only one in there.