Where to begin...when my wife and I checked in we were not given clear instructions on how to access the lift from the parking garage. Once inside our room, the remote control for the TV did not work. We notified reception and waited 45 minutes for someone to come. My husband finally went down to inform them in person. He was told they never received the call because the call went to an operator. When the engineer did make it to our room, he was able to turn on the TV, but the channels would not change. He told us that someone from reception would come and change the batteries...no one came! Also, the sink in the bathroom was clogged.
Breakfast was horrible. The eggs were runny, the sausage was cold, and the croissants were old.
This was the worst experience at any Hampton Inn we have ever stayed. I do not recommend this hotel and we will never stay there again.
We are Hilton Honors members and very disappointed in the product put forward. If I hadn't had business at the US Consulate, I would have moved to a different hotel.