Turned up early due to early Amtrak was told i can leave bags. Lady says come back after 12.30 i may be able to accomodate you
I came back spoke to somebody else who said nothing available
Then i spoke to original lady who found me a room
So person before lied
Checked in to room tv did not work
Peeling paint, very tired looking room
Bed was comfortable though and location was great
The foyer looks great, shame it goes downhill after check in.
It was ok but not memorable
Anne Marie
ทริป 3 คืน
10/10
Corey
ทริป 2 คืน
10/10
Marianna
ทริปกับครอบครัว 3 คืน
8/10
The property was nice, although the balconies were all closed down, and our fridge did not function.
So a nice/good property in a great location overall. 3.5 - 4.0 stars.
Brian
ทริป 4 คืน
6/10
No microwave or refrigerator in the room. But asked about a refrigerator being put I bc my room and they did with zero charge.
Brenden
ทริปกับครอบครัว 2 คืน
2/10
My Wife and I enjoyed our stay... but the truly disappointing thing was when reconciling my AMEX statement, the hotel charged me $401.93 over and above the room rate. I expected a charge for $40 or so for valet parking. When I spoke with the Hotels.com rep he told me the Desoto had charged me $350 for smoking in the room. Neither my wife or I have ever smoked. I have been cancer free for 6 years and took a lot of offense at that allegation. At NO time did the hotel reach out to me to state they were imposing this fee. Luckily I check my AMEX statements.
Fair warning that you need to check your statements after a stay at the Desoto to assure you dont get added fees. I was told this evening that I would be getting a call from the Mgr after 09:00 tomorrow. Looking forward to their explanation of this charge and to get a credit to my account
Steve
ทริป 1 คืน
10/10
Great hotel, full of charm, excellent location. Wonderful restaurant, cool bar, nice people.
Ray
ทริป 4 คืน
4/10
Staff at all levels were pleasant, smiling, kind, engaged, attentive; no issues or concerns...in fact the opposite. But the facility was in poor repair; not clean; poor connectivity with the media & internet. The room and building were clearly in poor repair; worn and in need of updating. The first ironing board shook apart and the cover continued to get bunched up while trying to iron items; a large dead roach was found on the floor near the desk; the spout on the body wash fell off in use. There's more but this is enough to get the picture. Throughout this weekend, the staff was polite, friendly and courteous and I would consider staying just for their kind support. But many upgrades are needed with the facilities...esp for the price of the accommodations!
ผู้เข้าพักจริง
ทริปกับครอบครัว 2 คืน
10/10
Perfekte Lage im Zentrum, nettes und freundliches Personal und ein sauberes Zimmer. Ein insgesamt super Paket, welches dieses Hotel besonders macht. Das einzige was wir vermisst haben war ein Kühlschrank uf dem Zimmer
Joerg
ทริป 2 คืน
2/10
our sink and tub had hair in it when we checked in . disgusting how housekeeping would not see that
outdoor party next door (shared outside balcony ) until 2AM ... no security came to ask them to stop making noise
MARTIN
ทริป 2 คืน
2/10
Diego
ทริปกับครอบครัว 2 คืน
10/10
This hotel is lovely in every way, from the hotel itself to the staff. It is situated in the historic section of Savannah and easy walking distance from everything. Our only problem was torrential rain that was not the fault of the hotel. But the valets even assisted us to our car with umbrellas!
lisa
ทริปธุรกิจ 1 คืน
10/10
Brian
ทริป 1 คืน
8/10
The workout room was terrible. Basically a dump. Bad and broken equipment . No tv. Or fans. A real disapointment. The room was very nice otherwise.
Michael
ทริป 4 คืน
10/10
ผู้เข้าพักจริง
ทริปกับเพื่อน 2 คืน
10/10
Beautiful hotel, nice rooms with big windows,
Karen
ทริปกับครอบครัว 3 คืน
10/10
Carly
ทริป 1 คืน
6/10
Mark
ทริป 3 คืน
10/10
Lacrisca
ทริป 3 คืน
10/10
A great place to stay. Walkable to everywhere. The 2nd floor pool side room was very nice. The staff was very friendly.
Gail
ทริป 2 คืน
8/10
The hotel is conveniently located to shops, restaurants, and historic sites. The lobby is beautiful and well maintained. Staff were not attentive at check in and did not greet/welcome us.
Our room did not meet expectations. The bathroom was dirty, especially the shower that had someone else’s hair on the walls and stains on the tile and glass door. The room window was very dirty, distracting from the view of the city. The flooring and furniture was very cheap and the chair was uncomfortable. The mattress, however, was very comfortable and we slept well.
I would consider staying again due to the location and comfort of the bed, but hope management addresses the other issues.
Elizabeth
ทริปกับครอบครัว 1 คืน
10/10
Clean, quiet, friendly staff. Cool neighborhood.
Michael
ทริปกับครอบครัว 1 คืน
10/10
My fiancé and I have stayed here three years in a row now and we have been very pleased with each of the days. The restaurant 1540 is also a must if you are staying at The DeSoto.